Africa is a huge continent with huge resources - the greatest of which are its people and natural resources. While Africa has struggled to find its rightful place in the world economy, this has not in any way, diminished its potential or capabilities. Africa has amazing talents and our role as leaders and entrepreneurs is to harness these talents to propel us forward as we steadily advance on the global economic grid. Ralds & Agate is a Business Management Consulting firm focused on providing People and Process related solutions to businesses, communities and organizations within and outside Africa. Our focus is on People and Processes. Developing the potential within our people. to improve business practices, unleash creativity and enhance industrial productivity.
Job Summary
- We’re seeking a strategic and tech-savvy Chief Operations Officer to lead enterprise operations, cybersecurity oversight, and shared services functions.
- This role ensures operational excellence, innovation, and cross-functional coordination while upholding compliance and client satisfaction.
Key Responsibilities
- Develop and execute operational strategies aligned with corporate goals
- Oversee cybersecurity teams (SOC, Red/Blue teams, Incident Response, etc.) and ensure service quality and compliance
- Drive process optimization, automation, and cross-department collaboration
- Enhance client experience and align operations with business development goals
- Lead change management, innovation, and continuous improvement initiatives
- Ensure legal and regulatory compliance, business continuity, and risk management
- Oversee budget planning, cost optimization, and service line profitability
- Set performance goals (OKRs/KPIs), lead reviews, and mentor senior leaders
Requirements
- Bachelor's in Computer Science, Cybersecurity, Business, or related field; MBA required
- Professional certifications (e.g., CISSP, CISM, PMP, Lean Six Sigma)
- 15+ years in operations/cybersecurity/technical functions, with 8+ years in senior leadership
- Strong knowledge of compliance frameworks (e.g., ISO 27001, NIST, GDPR)
- Proven experience in managing high-performing teams and scaling operations
Key Skills & Attributes:
- Strategic planning and execution
- Cybersecurity leadership and risk management
- Financial oversight and ROI tracking
- Process improvement and change management
- Strong leadership, innovation, adaptability, and decision-making.
Method of Application
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