Maurice Xandra Solutions is a management consulting company that renders quality services in Human Resource, Management and Process improvement. MXS Limited was set up to provide high quality, up to date training, team management and process improvement services for its clients.
SUMMARY
- We’re looking for a proactive and strategic Community & Social Media Lead who will not only manage but take full ownership of our digital presence and online community engagement. This person will lead the development and execution of creative, data-driven strategies that align with our broader business goals.
- In this dual-role position, you’ll craft compelling narratives, foster vibrant online conversations, grow brand visibility, and ensure our business communities remain active and purpose-driven. You’ll work closely with leadership, creative teams, and other departments to continuously refine our approach and measure results.
RESPONSIBILITIES
Social Media Strategy & Leadership
- Lead the development and execution of our social media strategy across LinkedIn, Instagram, Facebook, Twitter (X), and YouTube.
- Create monthly content calendars with a 15–30 day planning horizon aligned to brand campaigns and business objectives.
- Generate platform-specific strategies to grow and engage our online audience through innovative, trend-aware approaches.
- Work with the design team to brief, develop, and review creative assets.
- Schedule and publish content using tools like Meta Business Suite, Buffer, or Hootsuite.
- Draft clear, on-brand, and engaging copy for each platform.
- Monitor conversations and respond thoughtfully to DMs, comments, and mentions.
- Manage YouTube channel updates and basic video publishing.
- Set KPIs and lead performance reviews, providing regular insights and recommendations to leadership.
Community Leadership & Growth
- Build and maintain an engaged, inclusive digital community primarily via WhatsApp and other platforms.
- Facilitate lively, purpose-driven conversations and foster meaningful member connections.
- Design and implement community engagement initiatives such as challenges, AMAs, polls, and member features.
- Communicate company updates, products, and events in an informative and human way.
- Onboard new members, setting the tone for participation and fostering a welcoming culture.
- Develop and manage a separate engagement calendar for community-driven events and touchpoints.
- Monitor health of the community and propose strategies to deepen value and loyalty.
REQUIREMENTS
- 2–3 years of experience in social media and/or community management, with a track record of building and scaling online engagement.
- Demonstrated ability to lead digital initiatives from idea to execution with minimal oversight.
- Tech-savvy and familiar with scheduling tools, analytics dashboards, and community platforms.
- Excellent copywriting and communication skills.
- Strong sense of initiative, creativity, and accountability.
- High emotional intelligence and a deep understanding of digital culture and trends.
- Comfortable collaborating with creative and executive teams.
- Graphic design skills are a plus.
Method of Application
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