Divest Enables African crypto users to convert their cryptocurrencies into local fiat currency instantly. On the Divest app, you can use cryptocurrency to effortlessly send money directly to the bank accounts and mobile wallets of individuals and businesses in Africa from anywhere in the world. This enables quick and con
About the job
- We’re seeking a dynamic, organized, and people-centric community manager to lead and grow our student and ambassador communities.
- You will be at the forefront of nurturing relationships, boosting engagement, and converting community efforts into measurable growth in downloads and signups.
Job Expectations
Community Programs Management
- Oversee and grow our vibrant community, including recruitment, onboarding, training, and ongoing engagement.
- Manage community initiatives
- Monitor and optimize the performance of these groups to ensure KPIs (downloads, signups, and engagement metrics) are consistently met.
Engagement & Activation
- Leverage groups to host webinars, Twitter Spaces, and LinkedIn Live sessions to boost brand visibility.
- Develop strategies to encourage ambassadors to share Divest content and campaigns across their networks.
- Provide content ideas and resources to ambassadors to support their outreach activities.
Performance Monitoring & Reporting
- Track and analyze KPIs such as community size, activity levels, referral downloads, and signups.
- Provide regular performance reports with actionable insights to improve program outcomes.
Community Expansion & Strategy
- Recommend innovative ways to expand Divest community footprint across universities, online groups, and social platforms.
- Collaborate with marketing to design incentive structures and campaigns for ambassadors.
- Keep up to date with community management best practices and apply them to Diverse programs.
Onboarding & Support
- Design and execute onboarding processes for new campus and community ambassadors.
- Serve as the primary point of contact for ambassadors, answering questions and providing support.
Critical Competencies
- 2+ years of experience in community management, student programs, or ambassador marketing (preferably in tech, fintech, or crypto).
- Strong organizational and communication skills; able to manage multiple programs simultaneously.
- Experience hosting or coordinating webinars, Twitter Spaces, or similar live online events.
- Data-driven mindset with the ability to monitor and report on KPIs.
- Familiarity with social media platforms (Twitter, LinkedIn, WhatsApp, Telegram, Clubhouse) and community tools (Discord, Slack, Google Sheets, analytics tools).
- Passion for fintech, crypto, or community building.
Cultural Competencies
- Entrepreneurial and experimental — thrives in a startup environment.
- Bias for action and growth, not afraid to fail fast and learn quickly.
- Mission-driven and passionate about expanding financial access in Africa.
- You work well with people of different backgrounds, identities, values and cultures
- You listen well, seek to understand and respond with empathy
- You give and take constructive feedback to and from colleagues at any level
- You are extremely curious and love working collaboratively
- A knack for continuous growth, learning and knowledge sharing
Method of Application
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