The FoodCourt app lets you order from a curation of virtual restaurant brands & shops focused on the most popular food & convenience categories wherever you are in Africa. With FoodCourt, you don’t have to decide between Burgers, traditional Nigerian food, Chinese food or even liquor & snacks. You can order across brands & have everything delivered in a single order!
Position Overview
- The Community Manager is responsible for managing and growing the brand’s online presence across digital platforms.
- This role focuses on social media engagement, content creation, community building, and relationship management to support brand awareness, customer loyalty, and overall engagement goals.
Key Responsibilities
- Social Strategy Execution: Develop and implement social media strategies that drive awareness, engagement, and growth across key platforms.
- Content Creation: Create, schedule, and publish compelling, on-brand content tailored to various audiences across platforms such as Instagram, Facebook, Twitter, and TikTok.
- Online Engagement:
Monitor social media channels for comments, messages, and brand mentions. Respond to inquiries and feedback in a timely and professional manner. - Community Building:
Foster a vibrant and interactive online community by initiating and participating in conversations that reflect the brand’s voice and values. - Influencer Engagement:
Identify, engage, and collaborate with influencers, brand advocates, and partners to extend brand reach. - Performance Monitoring:
Track and analyze engagement metrics and content performance. Use insights to refine strategies and optimize community impact. - Trend Awareness:
Stay up-to-date with current social media trends, platform updates, and industry best practices to keep the brand relevant and engaging.
Requirements
- Bachelor's Degree in Marketing, Communications, Media Studies, or a related field
- 2 – 3 years of experience in community management, social media, or digital marketing
- Strong communication skills – both written and verbal
- Proficiency with major social media platforms and content management tools
- Creative, proactive, and customer-centric mindset
- Basic content creation or design skills (e.g., Canva, CapCut, Adobe tools) – a plus
- Ability to manage multiple platforms and respond to community needs efficiently
Method of Application
Signup to view application details.
Signup Now
