A card based information technology solution provider The business, which evolved in the year 1998, has systematically developed into a silent icon providing effective distribution and support (technical and consumables) of various card issuance machines (centralized and decentralized systems). Pajuno Development Company Limited is deeply focused on application developments designed for added functionality to our hardware range.
Role Description
- Are you detail-oriented, proactive, and passionate about ensuring smooth operations? We’re looking for a Control Room Officer to join our team and support real-time monitoring, incident response, and operational coordination across our systems and field teams.
- This is a full-time, on-site role for a Control Room Officer based in Lekki. The responsibilities include monitoring and managing control room operations, ensuring security systems are operational, reviewing and reporting incident activities, coordinating security responses, and maintaining detailed logs. The Control Room Officer will collaborate with other departments to uphold safety and security protocols within the company premises.
ROLE DESCRIPTION
- Monitor operational dashboards, CCTV systems, and network tools to ensure system uptime.
- Track alerts, alarms, and notifications, and escalate issues promptly.
- Log and manage incidents using the internal incident reporting system.
- Coordinate with technical teams and field engineers to resolve issues quickly.
- Maintain daily logs, operational reports, and shift handover notes.
- Ensure all monitoring tools and communication equipment function optimally.
ISMS RESPONSIBILITY
- Adhere strictly to Information Security Management System (ISMS) policies and procedures.
- Report information security incidents immediately and ensure proper escalation.
- Handle system data, logs, and access information securely at all times.
- Follow approved access control, authentication, and data protection guidelines.
- Participate in periodic ISMS trainings, audits, and compliance checks.
REQUIREMENT
- OND/HND/BSc in Engineering, Computer Science, IT, or related field.
- Experience in control room operations or monitoring roles is an advantage.
- Strong communication and documentation skills.
- Ability to multitask, stay alert, and work under pressure.
- Proficiency with monitoring tools, reporting dashboards, and communication systems.
- Willingness to work shift schedules (including nights/weekends if required).
Qualifications
- Ability to handle confidential information securely and responsibly
- Proven ability to work independently and as part of a team in a high-pressure environment
- Prior experience in control room supervision, security, or a related field is preferred
- Familiarity with safety protocols and procedures is an advantage
Method of Application
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