Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, software and infrastructure within Information and Communications Technology (ICT) for telecom operators and other industries, including telecommunications and IP networking equipment, mobile and fixed broadband, operations and business support solutions, cable TV, IPTV, video systems, and an extensive services operation. Ericsson has a market share of 35% (in 2012) in the 2G/3G/4G mobile network infrastructure market.[3] Ericsson is a strong holder of essential patents in the wireless industry and have approximately 35,000 granted patents in 2012. Ericsson complies with terms that are fair, reasonable and non-discriminatory (FRAND) for its patent licensing programs and is a net receiver of licensing royalties. Founded in 1876 by Lars Magnus Ericsson,[4] the company is today headquartered in Stockholm, Sweden. The company employs more than 110,000 and work with customers in more than 180 countries, including the US, China, India, Brazil, Japan, South Africa, Australia, Germany, Italy, the UK, and Sweden.
About this Opportunity
- We are looking for a Data Center SME to join our Infrastructure Operations team in Lagos.
- In this role, you will work on-site in the data center environment to resolve incidents, install and commission hardware, perform structured cabling tasks, and ensure smooth daily operations.
- This opportunity is ideal for a hands-on engineer with strong technical skills, a detail-oriented mindset, and the ability to work independently in fast-paced operational environments.
- You will collaborate with a small, experienced team across Nigeria and the Middle East and support additional infrastructure projects within the region.
Responsibilities
What you will do:
- Resolve incidents and service requests directly on-site in the data center
- Troubleshoot hardware, link, and connectivity issues
- Install and commission compute and network racks
- Perform fiber and copper cable laying, termination, labeling, and dressing
- Conduct site audits and prepare accurate operational reports
- Perform data center power testing and ensure safe handling procedures
- Execute technical surveys and support floor dimensioning
- Manage on-site spare parts, asset tracking, and inventory reporting
- Update work logs in ticketing tools and meet agreed SLAs
- Escalate abnormal or critical situations to the central project team
- Collaborate with customers, vendors, and internal teams to resolve issues
- Provide remote support to other engineers when needed
- Support additional data center–related projects within the region
Requirements
What you bring:
- Proven hands-on experience with fiber and copper cable laying, termination, labeling, and dressing
- Strong troubleshooting skills for hardware, links, and connectivity issues
- Practical knowledge of data center power testing and safe power handling
- Experience with spare-parts and inventory management, including accurate reporting
- Ability to accurately follow Method of Procedure (MOP) instructions
- Minimum 3 years of experience in Data Center operations
- Minimum 5 years of experience in telecom or IT infrastructure
- Good understanding of IP networking fundamentals
- Clear and professional communication skills
- Strong attention to detail and precise reporting abilities
- Ability to work confidently and independently with minimal supervision
- Customer-oriented mindset and professional behavior
- Team spirit and reliability.
Method of Application
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