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Digital Infrastructure Support Officer at Norrenberger Financial Group

Norrenberger Financial GroupAbuja, Nigeria Networking and Tech Support
Full Time
Norrenberger is a leading, independent financial services group that provides bespoke financial solutions that add value to our individual and institutional clients. Our component companies are licensed and regulated either by the Central Bank of Nigeria (CBN) or the Securities & Exchange Commission (SEC) to provide Investment Banking, Fund Management, Financial Advisory, and Foreign Exchange services to our discerning clientele.

Job Summary

As Digital Infrastructure Support Officer, you will be responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment and specialized business applications in addition to supporting and implementing applications, process automation support and business requirements gathering/analysis.

Job Details

  • Technical support for digital infrastructure (hardware and software)
  • Cloud computing support
  • Network and telecommunications support
  • Providing support to internal users
  • Resolving technology challenges as they arise
  • End-user training
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology


  • Bachelor's degree in a related field
  • Minimum of 4 years’ experience in Digital Infrastructure Support
  • Relevant professional certification such as ITIL, PMP, etc. is an added advantage

Method of Application

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