Goonite Hygiene is a full-service manufacturing and distribution company managing and controlling the entire manufacturing and distribution value chain. Our services cover manufacturing, distribution, sales, and promotions with best-in-class execution. Goonite Hygiene is established in October 2021. It is a major manufacturer and distributor company in the FMCG Distribution Sector for premium brands in the Health and Personal Care categories like Lebrace Diaper and Besense Sanitary Pads meeting household needs in a vastly diversified demography.
Job Overview
- We are looking for a creative, detail-oriented, and tech-savvy E-commerce & Social Media Associate to manage our online presence and drive digital sales.
- The ideal candidate will be responsible for listing products on e-commerce platforms, managing our social media pages, and converting online engagement into actual sales, especially through WhatsApp and Instagram.
Key Responsibilities
- Manage product listings, orders, and inquiries on e-commerce platforms (e.g., Jumia, Konga, etc.).
- Write compelling product descriptions and upload high-quality images.
- Build and manage WhatsApp communities for customer retention and direct sales.
- Use WhatsApp and Instagram to promote products, engage leads, and close sales.
- Develop creative content that aligns with the brand’s voice and audience.
- Monitor social media trends and leverage them to increase engagement.
- Suggest improvements to boost online visibility and conversions
- Collaborate with graphic designers or content creators as needed
- Follow up with customers promptly, respond to inquiries, and handle basic order tracking.
- Support the marketing team in product awareness campaigns through repost and product updates.
- Maintain daily records of sales, chats, and customer engagement activities.
- Respond to DMs, comments, and tags in a timely and professional manner.
Requirements
- Minimum of OND / HND / BSc Degree in Marketing, Communications, Business, or a related field.
- 2 - 3 years experience in social media management or e-commerce (internship included).
- Proficiency in Instagram, WhatsApp Business, and at least one e-commerce platform.
- Excellent written communication and customer service skills.
- Basic graphic design or Canva skills is an added advantage.
- Previous experience in selling FMCG or consumer products online.
- Can communicate fluently in English, Pidgin, or local dialects.
Method of Application
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