Field Service Engineering Intern at Tizeti Network Limited

Tizeti is the Next Generation Internet Provider in Nigeria that is leveraging the large bandwidth capacity available with wireless and plummeting cost of solar panels to create a low capex/opex network of owned & operated towers to offer undisruptive, customer-friendly pricing for unlimited internet. We are a fast-growing NCC licensed Internet Service Provider and top provider of UNLIMITED INTERNET in Lagos and expanding coverage to Eastern and Southern Nigeria as well as other West African countries. In April 2019, Tizeti launched her VOIP service - WifiCall - which its app reached over 8,000 downloads at the end of July 2019. The VOIP service also serves more than 20 organizations'? internal/external communications system (July 2019). Expanding our vision further across Africa, Tizeti launched Tizeti Network Ghana Limited (GhanaWiFi.com) in July 2019, beginning operations in Accra.

JOB DISCRIPTION

The candidate shall be employed by the Company as the Field Service engineering intern.

The intern agrees to serve the Company in any other capacity of comparable status as the Company may require, having regard to the operational needs and requirements of the Company from time to time and his ability and capacity to fulfil such requirements.

The intern shall report directly to the Field Service Lead of the Company in Anambra. 

RESPONSIBILITIES 

• Installation of WI-FI devices (Radio, Air Fibre etc) using line of sight technology.
• Troubleshooting of WI-FI devices.
• Basic Networking.
• Working with customers/employees to identify computer problems and advising on the solution.
• Logging and keeping records of customer/employee queries.
• Analysing call logs so you can spot common trends and underlying common problems.
• Working with field engineers to visit customers/employees if the problem is more serious.
• Testing and fixing faulty equipment.
• Updating self-help documents so customers/employees can try to fix the problem.

REQUIREMENTS

• B.Sc in computer science or it's related field.
• 2.1 (second class upper) 
• Must be a male. 
• Must reside in Onitsha, Anambra State. 

Method of Application

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