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Field Support Engineer (Fiber) at Hoop Telecoms

Hoop TelecomsLagos, Nigeria Networking and Tech Support
Full Time
Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions. Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global.

Job Responsibilities

  • Installing connectors (LC, SC, ST, etc.) and terminating fiber within Patch Panels, ODFs (Optical Distribution Frames), and Joint Boxes.
  • Overseeing the laying of fiber via duct blowing, trenching (Outside Plant - OSP), or indoor cabling (Inside Plant - ISP) for FTTx or backbone projects.
  • Installing optical splitters, media converters, and Optical Line Terminals (OLT).
  • Using an Optical Time Domain Reflectometer (OTDR) to characterize fiber links, measuring total length and identifying the location of splices, connectors, and macro-bends.
  • Using digital fiber microscopes to inspect connector end-faces for scratches or contamination, following the IEC 61300-3-35 standard.
  • Using a Visual Fault Locator (VFL) (red laser) to identify continuity issues or fiber breaks over short distances.
  • Managing fiber congestion within data centers or hubs to ensure cables are neatly routed and not exceeding their minimum bend radius.
  • Creating and updating "Splicing Matrices" or fiber-to-fiber mapping diagrams to ensure accurate records for future troubleshooting.

Method of Application

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Job Overview

  • Published on: 27 January, 2026
  • Employment Status: Full Time
  • Field: Networking and Tech Support
  • Work Mode: Onsite
  • Job Location: Lagos, Nigeria
  • Qualification: BSc
  • Experience:
  • Salary:
  • Skills:
  • Application Deadline: Not specified
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