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ICT Officer at Fatgbems Petroleum Company Limited

Fatgbems Petroleum Company LimitedLagos, Nigeria Networking and Tech Support
Full Time
Fatgbems Petroleum Company Limited is a member of Fatgbems Group, incorporated as an independent petroleum marketing company under the late founder, Alhaji Fatai Gbemisola in November 1994. The company started the Retail Station services operation with a fuel service Station in Ejigbo, Lagos in 2006. The multi-million petroleum marketing business expanded rapidly with the establishment of several other service Stations in other parts of South-Western States. We own and operate a very big tank farm that can store millions of refined Petroleum Products.

Department: Information & Communication Technology (ICT)
Reports To: Head of IT 

Job Summary:

The ICT Officer is responsible for maintaining the organization’s information technology systems, ensuring efficient and secure operation of all hardware, software, networks, and IT-related services. The ideal candidate will provide day-to-day technical support, manage ICT infrastructure, and contribute to system improvements, cybersecurity, and digital transformation initiatives.

Key Responsibilities:

IT Support & Maintenance

  • Provide technical support to staff on hardware, software, and networking issues.
  • Install, configure, and maintain computer systems, printers, and other ICT equipment.
  • Troubleshoot system and network problems and diagnose and solve hardware/software faults.

System Administration

  • Manage user accounts, emails, file storage, and backups.
  • Monitor system performance and ensure the security of IT infrastructure.
  • Maintain and update antivirus and other cybersecurity tools.

Network & Infrastructure Management

  • Maintain and monitor LAN/WAN networks and internet connectivity.
  • Ensure uptime, performance, and reliability of internal networks.
  • Liaise with service providers and vendors for IT-related procurements and services.

Data Management & Security

  • Perform routine backups and data recovery operations.
  • Enforce data protection policies and ensure compliance with IT security standards.
  • Support in the implementation of cybersecurity measures and awareness.

Software & Application Support

  • Install and update organizational software (e.g., ERP systems, Microsoft Office, custom tools).
  • Provide training and support to users on commonly used programs.
  • Manage licenses and ensure proper documentation of IT assets.

Requirements:

  • Educational Qualification:
    • Bachelor’s Degree or HND in Computer Science, Information Technology, or related field.
    • Professional certifications (e.g., CompTIA, Cisco CCNA, Microsoft Certified IT Professional) are an added advantage.
  • Experience:
    • Minimum of 2–5 years of relevant experience in IT support or systems administration.
    • Hands-on experience with troubleshooting hardware/software and managing networks.
  • Skills & Competencies:
    • Strong knowledge of Windows/Linux operating systems and Microsoft Office tools.
    • Good understanding of networking protocols, firewalls, routers, and switches.
    • Problem-solving skills and attention to detail.
    • Ability to manage multiple tasks and work under pressure.
    • Strong communication and interpersonal skills.

Key Attributes:

  • Technical proficiency
  • Analytical thinking
  • Reliability and integrity
  • Customer-service orientation
  • Continuous learning mindset

Working Conditions:

  • Office-based with occasional travel to company branches or project sites.
  • May require extended hours to meet deadlines or during strategy meetings or periods.

Method of Application

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