Mobile Concepts Ltd. was incorporated on August 1, 2008. is a brand for mobile phone charger. We offer not just phone chargers, but a brand that is known with innovation, consistency, panache; adopting modern and world-class technology that fits the users' fashion and convenience. For several years, we have been Nigeria’s foremost dealer in Mobile Phone Chargers. is a highly customer-centric company, obsessed with finding innovative ways to improve every customer's experience. This is built upon our easy-to-use products, skilled Customer Service Personnel and Sales Ambassadors. Thank you for taking time to know us better. If you have any questions, please email us at
[email protected] OUR MISSION To provide clients with innovative and striking phone accessories, of top quality, fostered by brilliant minds at the right prices. OUR VISION To build a world class brand with its product in every home as we ensure customer satisfaction through innovation, quality, superior customer care service and rapid delivery.
Job Summary:
- We are seeking a motivated and skilled IT Administrator with at least 4 years of working experience in IT support, system administration, and infrastructure maintenance. The ideal candidate will have a solid understanding of IT principles, excellent problem-solving abilities, and a commitment to ensuring the smooth operation of our IT systems. This role requires a team player who can effectively support end-users, maintain IT assets, and contribute to the implementation of IT projects.
Key Responsibilities:
- IT Support and Troubleshooting: Provide technical support to end-users, diagnosing and resolving hardware, software, and basic networking issues.
- System Monitoring & Maintenance: Assist in monitoring IT systems, performing routine maintenance, and applying updates and patches to ensure system stability and security.
- Network Management: Support the configuration and maintenance of network infrastructure, including LAN, Wi-Fi, and basic network troubleshooting.
- Server Administration: Assist in the management of physical and virtual servers, including basic installation, configuration, and monitoring.
- Data Backup and Recovery: Participate in implementing and managing data backup procedures.
- Security Management: Follow IT security policies and procedures, and assist in managing basic security tools like antivirus software.
- Vendor Management: Assist in liaising with IT vendors for support and procurement.
- Documentation & Training: Create and update technical documentation and user guides. Provide basic training to staff on IT tools.
- IT Asset Management: Maintain an inventory of IT assets, including hardware and software licenses.
- Project Assistance: Participate in IT projects, assisting with implementation and support tasks.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
- Minimum of 4 years of working experience in IT administration or a related IT support role.
- Basic understanding of IT infrastructure and system maintenance.
- Familiarity with operating systems (Windows, Linux, IOS) and basic networking concepts.
- Awareness of cybersecurity basics and best practices.
- Good problem-solving skills and the ability to troubleshoot common technical issues.
- Effective communication and interpersonal skills, with the ability to assist and support end-users.
- Ability to work as part of a team and manage assigned tasks effectively.
- Relevant entry-level IT certifications (e.g., CompTIA A+) are desirable.
Preferred Skills:
- Experience with specific software or hardware used in the organization.
- Knowledge of basic scripting or automation.
- Familiarity with IT service management concepts.
Method of Application
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