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Information Technology Administrator at New Age Mobile Concepts Limited

New Age Mobile Concepts LimitedLagos, Nigeria Networking and Tech Support
Full Time
Mobile Concepts Ltd. was incorporated on August 1, 2008. is a brand for mobile phone charger. We offer not just phone chargers, but a brand that is known with innovation, consistency, panache; adopting modern and world-class technology that fits the users' fashion and convenience. For several years, we have been Nigeria’s foremost dealer in Mobile Phone Chargers. is a highly customer-centric company, obsessed with finding innovative ways to improve every customer's experience. This is built upon our easy-to-use products, skilled Customer Service Personnel and Sales Ambassadors. Thank you for taking time to know us better. If you have any questions, please email us at [email protected] OUR MISSION To provide clients with innovative and striking phone accessories, of top quality, fostered by brilliant minds at the right prices. OUR VISION To build a world class brand with its product in every home as we ensure customer satisfaction through innovation, quality, superior customer care service and rapid delivery.

Job Summary:

  • We are seeking a motivated and skilled IT Administrator with at least 4 years of working experience in IT support, system administration, and infrastructure maintenance. The ideal candidate will have a solid understanding of IT principles, excellent problem-solving abilities, and a commitment to ensuring the smooth operation of our IT systems. This role requires a team player who can effectively support end-users, maintain IT assets, and contribute to the implementation of IT projects.

Key Responsibilities:

  • IT Support and Troubleshooting: Provide technical support to end-users, diagnosing and resolving hardware, software, and basic networking issues.
  • System Monitoring & Maintenance: Assist in monitoring IT systems, performing routine maintenance, and applying updates and patches to ensure system stability and security.
  • Network Management: Support the configuration and maintenance of network infrastructure, including LAN, Wi-Fi, and basic network troubleshooting.
  • Server Administration: Assist in the management of physical and virtual servers, including basic installation, configuration, and monitoring.
  • Data Backup and Recovery: Participate in implementing and managing data backup procedures.
  • Security Management: Follow IT security policies and procedures, and assist in managing basic security tools like antivirus software.
  • Vendor Management: Assist in liaising with IT vendors for support and procurement.
  • Documentation & Training: Create and update technical documentation and user guides. Provide basic training to staff on IT tools.
  • IT Asset Management: Maintain an inventory of IT assets, including hardware and software licenses.
  • Project Assistance: Participate in IT projects, assisting with implementation and support tasks.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
  • Minimum of 4 years of working experience in IT administration or a related IT support role.
  • Basic understanding of IT infrastructure and system maintenance.
  • Familiarity with operating systems (Windows, Linux, IOS) and basic networking concepts.
  • Awareness of cybersecurity basics and best practices.
  • Good problem-solving skills and the ability to troubleshoot common technical issues.
  • Effective communication and interpersonal skills, with the ability to assist and support end-users.
  • Ability to work as part of a team and manage assigned tasks effectively.
  • Relevant entry-level IT certifications (e.g., CompTIA A+) are desirable.

Preferred Skills:

  • Experience with specific software or hardware used in the organization.
  • Knowledge of basic scripting or automation.
  • Familiarity with IT service management concepts.

Method of Application

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