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Information Technology (IT) Intern at Nigeria Health Watch

Nigeria Health WatchAbuja, Nigeria Networking and Tech Support
Full Time
Nigeria Health Watch is a non-profit organisation that uses informed advocacy and communication to seek better health and access to healthcare in Nigeria. We have dual strengths in health and communication and a strong social ethos that underscores all our activities.

Job Description

  • The IT Intern will provide technical, administrative, and development support to the IT & Innovations Department.
  • The intern will assist in managing and maintaining organisational IT systems, supporting digital communication tools, web platforms, and network infrastructure, while gaining hands-on experience in emerging technologies, including Artificial Intelligence (AI) applications in public health communication and digital advocacy.
  • The ideal candidate must be competent in effective time management, excellent independent writing and communication skills and working with limited supervision to meet deadlines.

Responsibilities
Technical Support & Systems Maintenance:

  • Provide first-level IT support to staff, including troubleshooting hardware, software, and network-related issues.
  • Assist with system updates, installations, and routine maintenance of computers, printers, and other peripherals.
  • Support monitoring and maintenance of the organisation’s internet connectivity, Cloud environments, including Microsoft Azure platforms.
  • Assist in maintaining data backup systems and security protocols.

Web & Digital Platforms:

  • Support the management and updating of the organisation’s websites and digital platforms.
  • Assist in testing, content uploads, and performance monitoring for Nigeria Health Watch’s online platforms.
  • Provide support during virtual and hybrid events, ensuring seamless technical delivery and user experience.

Innovation, Research & Development:

  • Conduct research on emerging technologies relevant to health communication, advocacy, and organisational efficiency.
  • Assist in the documentation, testing, and implementation of digital innovation projects, including automation and AI-driven tools.
  • Support the exploration and integration of new software solutions that can improve internal workflows and project delivery.
  • Assist in maintaining IT asset inventories and user accounts.
  • Provide basic data analysis and reporting support where required.
  • Support the documentation of IT procedures, configurations, and user guides.

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
  • Very good understanding of IT systems, hardware, networking, and web technologies.
  • Proficiency in using Cloud environments such as Microsoft Azure, Amazon Web Services.
  • Familiarity with web content management systems, programming and scripting skills are an advantage.
  • Familiarity with Large Language Models, data analytics, or social listening tools is an added advantage.
  • Strong organisational skills with the ability to manage multiple tasks and deadlines.
  • Excellent written and verbal communication skills.
  • Demonstrated problem-solving and analytical skills.
  • Ability to manage multiple priorities within tight timelines, as well as proactively communicate with teammates and stakeholders.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a fast-paced, deadline-driven environment.

Method of Application

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