AACE Food Processing & Distribution Ltd. (AACE Foods) is an indigenous Nigerian company which was established in November 2009. We process, package and distribute nutritious and tasty food made from the best of West Africa's fruits, herbs, vegetables and cereals. Our product line consists of spices, spreads, sauces and complementary food that excite and satisfy institutional, commercial and retail customers. AACE Foods sources its produce from farmers in rural communities across the West and Central African region. Through its innovative product line, creative packaging, competitive pricing, and distribution strategy, AACE is gradually displacing imports and attracting new customers every day!
Job Summary:
- The IT Executive will oversee the company’s ICT infrastructure, ensuring smooth operations, security, and efficiency of all IT systems.
- This individual will ensure that the company’s technology infrastructure is secure, efficient, and aligned with operational needs. The ideal candidate is hands-on, solution-oriented, and capable of supporting both strategic and day-to-day IT functions, including hardware, software, networking, systems administration, user support, and vendor engagement.
Responsibilities:
I.T. Operations and Infrastructure
- Plan, implement, and maintain a reliable I.T. infrastructure (hardware, software, network, internet, backup systems, and power protection).
- Manage daily operations of I.T. services and support (e.g., email, ERP, shared drives, printers, cybersecurity).
- Troubleshoot and resolve hardware and software issues across departments promptly.
Department Leadership and Supervision
- Supervise and support junior I.T. staff, providing training and oversight as needed.
- Maintain documentation of systems architecture, licenses, access controls, and change logs.
Systems Administration and Data Management
- Oversee user access management and data security protocols across platforms.
- Ensure scheduled data backups, proper data storage, and disaster recovery readiness.
- Monitor system uptime and coordinate necessary maintenance or upgrades.
I.T. Strategy and Digital Improvement
- Identify and recommend technology-based improvements to enhance business efficiency.
- Support the digitalization of key workflows and the integration of software tools.
- Work closely with department heads to align I.T. services with business needs.
Vendor and Stakeholder Management
- Source, evaluate, and manage I.T. vendors (e.g., ISPs, hardware providers, software partners).
- Work with Procurement to negotiate service level agreements (SLAs) and ensure compliance with performance expectations.
- Communicate with internal stakeholders to manage I.T.-related projects and transitions effectively.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years relevant experience in a technical support or I.T. systems role, with at least 2 years in a supervisory or lead capacity.
- Strong understanding of network systems, cybersecurity, ERP platforms, and Microsoft 365.
- Proven ability to troubleshoot hardware/software issues and manage I.T. projects end-to-end.
- Experience in establishing or managing an internal IT helpdesk or function is an advantage.
- Excellent communication, documentation, and stakeholder engagement skills.
- High level of integrity, accountability, and problem-solving ability.
Key Competencies
- Technical proficiency and practical troubleshooting ability
- Attention to detail and risk awareness
- Planning and execution
- Team supervision and cross-functional collaboration
- Initiative and ownership
- Clear communication and user-focused service
Method of Application
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