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Intelligent Automation Lead (West Africa) at KPMG

KPMGLagos, Nigeria Networking and Tech Support
Full Time
KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global headquarters is located in Amstelveen, the Netherlands. KPMG employs 162,000 people[2] and has three lines of services: audit, tax, and advisory. Its tax and advisory services are further divided into various service groups. The name "KPMG" was chosen when KMG (Klynveld Main Goerdeler) merged with Peat Marwick.

Job Summary

At KPMG, you’ll find a world of opportunity, where our people give clients and communities the insights, they need to build a sustainable future. This role seeks a professional with cognate experience in Intelligent Automation (IA) to help clients automate business processes using technologies such as RPA, business process management (BPM), analytics and artificial intelligence. This is a West African role with responsibility for leading a team across the region, and the resource will be based in Lagos.

Job Details


  • Provide technical IA support to the Africa digital transformation team
  • Leverage regional alliances with technology partners (e.g. Microsoft, Oracle, IBM, AWS, Google, etc) to drive proactive leads generation, joint pitch, pipeline management and conversions as they relate to intelligent automation
  • Work with relevant functional areas and service lines across the Firm to deliver on client engagement and sales initiatives
  • Leverage local and global KPMG artefacts, SMEs, and other network assets to advance the firm’s data & analytics agenda
  • Manage, coach and grow the IA team
  • Participate in the development and publication of thought leadership

Client Impact

  • Develop and implement process improvement strategies that align with business objectives and deliver measurable results
  • Provide leadership and guidance to cross-functional teams to ensure the successful delivery of process improvement/ operations transformation projects
  • Design robotic systems from start to finish for clients
  • Develop and implement software that will control robots
  • Create prototypes and work on necessary components
  • Perform integration tests and quality control
  • Apply machine learning techniques to improve process outcomes
  • Create complete documentation for robotic systems
  • Monitor the use of robotic systems and optimize functionalities
  • Troubleshoot defects in robot design and development
  • Promote awareness of KPMG’s Intelligent Automation capabilities
  • Identify business opportunities across Africa and develop new client relationships to expand the business and ensure a rich pipeline
  • Provide subject matter expertise on IA for clients in relevant industries
  • Lead business development activities including targeting key C-suite, proposing services and closing opportunities
  • Lead highly skilled client and KPMG work teams throughout the project lifecycle by leveraging IA approaches and frameworks and helping to ensure timely execution of project deliverables


  • Deliver on targets and goals (including sales goals)
  • Provide annual budget input for the area of responsibility for approval and integration into service line/ growth area budget
  • Manage the annual budget, including costs for designated area


  • 10+ years of experience in IA spanning business process management; robotic process automation (RPA) with advanced technologies such as artificial intelligence (AI); optical character recognition (OCR); intelligent character recognition (ICR) and process mining.
  • Deep experience with creating end-to-end business processes that think, learn and adapt on their own
  • Deep hands-on experience with intelligent automation frameworks and services available on Platforms such as Azure, AWS or GCP
  • Deep knowledge of AI programming languages and frameworks such as Python, Java, etc
  • Proven experience with RPA tools such as UiPath, Blue Prism, Automation Anywhere, Power Automate, etc
  • Proven experience with low code and no-code platforms
  • Demonstrated ability to lead and manage a team of engineers and consultants.
  • Proven track record of delivering results and exceeding client expectations within a variety of industries
  • Good knowledge of supply chain, demand planning and replenishment, forecasting, scheduling, inventory optimization and working capital
  • Knowledge of cost, efficiency, and productivity optimization methods
  • Ability to develop and evaluate integrated systems
  • Demonstrated experience developing relationships with senior clients in a professional services environment
  • Being a self-starter and able to work independently including across multiple priorities and complex matrixed roles and responsibilities
  • Confident, tactful and able to effectively influence others and deal effectively with senior leaders
  • Strong communicator, including listening skills with an ability to translate insights across business and technology teams and to develop and present new ideas and conceptualize new approaches and solutions
  • Strong team and work ethic, comfortable with ambiguity, change and challenge

Method of Application

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