O J Wale Pillars Metal and Tech Limited is a Nigerian-based Solar Energy Company that is focused on Providing sustainable uninterrupted alternative source of energy solutions for home and businesses across Nigeria and to ensure that it’s eco-friendly and totally free from noise pollution. Our source of energy ensures conservation of energy and quick power supply for immediate utilization for end users. O J Wale Pillars Metal and Tech Limited was registered on 24th of April 2015 with the Corporate Affairs Commission. However, we have been in the Solar energy business since 2010 (10 years ago), while Battery Hunters Limited as subsidiary was registered on 19th July, 2019.
Job Summary
- We are seeking a highly motivated and skilled IT Administration Officer to join our dynamic team. In this role, you will be the cornerstone of our day-to-day IT operations, ensuring our technology infrastructure runs smoothly, securely, and efficiently.
- You will provide crucial technical support to our staff, manage our network and systems, and contribute to IT projects that drive our business forward.
- The ideal candidate is a proactive problem-solver with a strong hands-on technical background and excellent communication skills.
Responsibilities
Technical Support & Troubleshooting:
- Provide first and second-line technical support to end-users, resolving hardware, software, and network issues promptly and effectively.
- Install, configure, and maintain desktops, laptops, printers, phones, and other peripheral equipment.
- Set up and manage user accounts, permissions, and access rights in accordance with company policies (Active Directory, Microsoft 365 Admin).
- Document and manage support requests using our ticketing system
System & Network Administration:
- Perform routine maintenance and monitoring of servers, network devices, and critical systems.
- Assist in the management of core services including Microsoft 365/Google Workspace, antivirus, backup, and disaster recovery solutions.
- Monitor system performance and troubleshoot issues to ensure high availability and security.
- Apply operating system updates, patches, and configuration changes.
Security & Compliance:
- Implement and uphold IT security policies, including antivirus, firewall, and email filtering management.
- Educate users on security best practices and help prevent security breaches.
- Assist with internal and external audit compliance activities related to IT.
Infrastructure & Procurement:
- Assist with the procurement of hardware and software, managing vendor relationships.
- Maintain accurate and up-to-date inventory of all IT equipment, software licenses, and assets.
- Help plan and execute IT projects, such as system upgrades and new technology deployments.
Documentation & Process Improvement:
- Create and maintain clear and detailed technical documentation, manuals, and IT policies.
- Identify opportunities for process improvement and automation to enhance IT service delivery.
Requirements
- Proven experience (typically 2-4 years) in an IT support or system administration role.
- Strong knowledge of Microsoft Windows OS (10/11) and Microsoft 365 administration.
- Hands-on experience with Active Directory, user account management, and group policies.
- Solid understanding of network fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi).
- Experience with troubleshooting hardware, software, and peripheral devices.
- Excellent problem-solving and analytical skills.
Preferred:
- Associates' or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Professional certifications (e.g., CompTIA A+, Network+, Microsoft 365 Certified: Fundamentals, ITIL Foundation).
- Experience with cloud platforms (Azure, AWS) and SaaS applications.
- Basic knowledge of cybersecurity principles and best practices.
- Experience with scripting (e.g., PowerShell) for automation.
Personal Attributes:
- Customer-Focused: A patient and empathetic approach to helping non-technical users.
- Proactive & Self-Motivated: Able to work independently and take initiative to identify and resolve issues before they become problems.
- Strong Communicator: Excellent verbal and written communication skills, with the ability to explain complex technical concepts in simple terms.
- Team Player: Collaborative spirit with a willingness to share knowledge and support colleagues.
- Organized & Detail-Oriented: Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
Benefits
- Salary: N150,000 - N200,000 Monthly.
- A competitive salary and benefits package
- Opportunities for professional development and certification.
- Retirement and exit Bonus
- A supportive and collaborative work environment.
Method of Application
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