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IT Officer at FHON Consulting

FHON ConsultingLagos, Nigeria Networking and Tech Support
Full Time
FHON Consulting Limited is here to solve industry challenges in: business strategy, branding, marketing, public relations, organizational operations, Human Resources, information technology, digital presence, advanced analytics, advisory services and corporate finance across all industries.

Position Overview

  • As an IT Officer, you will be responsible for overseeing the information technology operations within an organization.
  • You will play a key role in managing IT infrastructure, implementing and maintaining systems and software, providing technical support, and ensuring the security and efficiency of the organization's IT environment.
  • Your expertise and leadership will contribute to the overall success and smooth functioning of the company's technology initiatives.

Responsibilities
IT Infrastructure Management:

  • Oversee the organization's IT infrastructure, including servers, networks, databases, and other hardware and software systems.
  • Evaluate and recommend improvements to the infrastructure, ensuring scalability, reliability, and security.
  • Collaborate with relevant stakeholders to plan and implement infrastructure upgrades and enhancements.

Systems Implementation and Maintenance:

  • Coordinate the implementation of new systems, software, and technologies to meet business needs and improve operational efficiency.
  • Manage the maintenance and updates of existing systems and software, ensuring optimal performance and compatibility.
  • Conduct regular system audits, troubleshoot issues, and ensure timely resolution of technical problems.

IT Security and Data Protection:

  • Develop and implement IT security policies, procedures, and protocols to safeguard the organization's systems, networks, and data.
  • Monitor and proactively address potential security threats and vulnerabilities.
  • Conduct regular backups of critical data and implement disaster recovery plans.

Technical Support and Training:

  • Provide technical support to end-users, troubleshooting hardware, software, and network issues.
  • Respond to user inquiries and resolve IT-related problems promptly and effectively.
  • Conduct training sessions and create user guides to enhance employees' understanding and utilization of technology.

Vendor Management:

  • Manage relationships with IT vendors, including software providers, hardware suppliers, and service providers.
  • Evaluate vendor proposals, negotiate contracts, and ensure compliance with agreed-upon service level agreements.
  • Monitor vendor performance and address any issues or concerns.

IT Budgeting and Resource Planning:

  • Assist in developing the IT budget, including cost estimation, resource allocation, and procurement planning.
  • Monitor IT expenses and ensure adherence to the budget.
  • Stay updated with industry trends and technological advancements, providing recommendations for future IT investments.

Requirements

  • Bachelor's Degree in Information Technology, Computer Science, or a related field (preferred).
  • 2 - 5 years relevant work experience.
  • Proven experience in IT management or a similar role.
  • Strong technical knowledge across multiple IT domains, including hardware, software, networking, and security.
  • Familiarity with enterprise systems, databases, and cloud technologies.
  • Experience in implementing and managing IT infrastructure projects.
  • Knowledge of IT security principles and best practices.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work both independently and collaboratively in a team.
  • Project management skills and the ability to prioritize tasks and meet deadlines.
  • Professional certifications (e.g., CompTIA A+, CCNA, ITIL) are a plus.
  • Must reside in Lekki Axis.

Method of Application

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