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IT Officer at Sixthlab Medical Nigeria Limited

Sixthlab Medical Nigeria LimitedLagos, Nigeria Networking and Tech Support
Full Time
SixthLab Medical (also appearing as Sixth?Lab?Ventures) is a Nigeria-based company specialising in the supply and servicing of diagnostic and therapeutic medical equipment and consumables. They provide medical laboratory equipment sales: offering a wide range of diagnostic laboratory instruments (chemistry analyzers, bilirubin meters, etc.) tailored for hospitals, diagnostic centres and research institutes. They offer installation, maintenance, and after-sales service for the equipment they supply — meaning they not only sell but support the equipment lifecycle with technical support and training. They engage in consultation and training: helping clients select appropriate equipment, ensuring cost-effectiveness, compliance, and user training for optimal use. Their business includes importing diagnostics and reagents: trade data show they have imported diagnostic reagents for instruments, showing they act as a buyer/importer in Nigeria’s health-equipment supply chain.

Key Responsibilities
IT Systems and Infrastructure Support:

  • Manage and maintain company IT systems, including computers, printers, networks, and software applications.
  • Troubleshoot hardware, software, and network issues to minimize downtime.
  • Install, configure, and update software and hardware as needed.
  • Ensure regular system backups and enforce cybersecurity best practices.
  • Manage company email systems for secure and efficient communication.
  • Maintain an asset inventory of IT equipment and recommend upgrades or replacements.

Website and Digital Platform Technical Support:

  • Coordinate with web developers or vendors for website maintenance, hosting, and technical improvements.
  • Monitor website performance, uptime, and security compliance.
  • Implement data protection and access control protocols across digital systems.

Data and Systems Security:

  • Implement and monitor IT security measures, including antivirus, firewalls, and user access control.
  • Ensure data protection and compliance with ICT and privacy policies.
  • Conduct periodic security audits and risk assessments.

Staff IT Support and Training:

  • Provide first-line IT support for employees (hardware/software/network issues).
  • Conduct basic training sessions for staff on the use of IT tools and company systems.
  • Escalate major technical issues to vendors or advanced support teams when necessary.

Qualifications and Requirements

  • HND or BSc in Information Technology, Computer Science, Electrical/Electronics, or related field.
  • Minimum 2–3 years’ experience in IT support, network administration, or systems maintenance.
  • Proficiency in Windows OS, Office 365, networking, and troubleshooting.
  • Familiarity with website management (WordPress or similar CMS).
  • Knowledge of cybersecurity tools and data backup solutions.
  • Strong analytical, communication, and problem-solving skills.
  • Proactive, detail-oriented, and able to work independently.

Method of Application

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