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IT Personnel at Reposebay Human Resources Limited

Reposebay Human Resources LimitedLagos, Nigeria Networking and Tech Support
Full Time
Reposebay is a boutique recruitment company serving both micro employers and SMEs with customized solutions and human capital growth strategies. Her career advisory specialty services have impacted over 3000+ job seekers.

Job Summary

  • The IT Personnel at Mattoris Supamarket plays a crucial role in ensuring the smooth operation of our information technology systems and infrastructure.
  • This position involves maintaining and troubleshooting hardware and software, managing IT resources, and providing technical support to our staff.

Key Responsibilities
Hardware and Software Maintenance:

  • Ensure the proper functioning of all computer systems, peripherals, and network devices.
  • Install, configure, and upgrade hardware components and software applications as needed.
  • Perform routine maintenance tasks, including cleaning, updates, and system optimizations.

Technical Support:

  • Provide technical assistance to employees for hardware and software issues.
  • Troubleshoot and resolve technical problems promptly to minimize downtime.
  • Assist in setting up and configuring new workstations for employees.

Network Management:

  • Monitor the network infrastructure to ensure stability and performance.
  • Assist in the setup and maintenance of routers, switches, and access points.
  • Troubleshoot network connectivity issues and implement solutions.

Data Security and Backup:

  • Implement and maintain data security measures to protect sensitive information.
  • Conduct regular data backups and ensure data recovery procedures are in place.
  • Assist in educating employees about data security best practices.

Software Licensing and Updates:

  • Manage software licenses and ensure compliance with legal requirements.
  • Keep track of software updates and patches, and apply them as needed.

Inventory Management:

  • Maintain an inventory of IT equipment, including computers, printers, and accessories.
  • Order and manage supplies and replacement parts when necessary.


  • Create and update documentation for IT procedures, systems, and configurations.
  • Keep records of hardware and software inventory.

User Training:

  • Provide training and support to employees on IT-related topics and tools.
  • Develop training materials and resources as needed.


  • Bachelor's Degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • Proven experience in IT support and troubleshooting.
  • Proficiency in hardware and software installation and configuration.
  • Knowledge of network protocols and systems.
  • Strong problem-solving and communication skills.
  • Ability to work independently and in a team.
  • IT certifications (e.g., CompTIA A+, Network+, or similar) are a plus.

Method of Application

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