UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
Job Objective(s)
- To provide technical support to hope psbank by ensuring optimal functioning of digital banking channels and platforms, implementing new solutions, and maintaining system stability and performance.
Duties & Responsibilties
- Execute technical implementation of new digital banking solutions and upgrades.
- Generate daily, weekly, monthly, and quarterly performance and operations reports.
- Conduct testing and deployment of updates across Hope banking channels including USSD, Internet Banking, Agency, and Mobile platforms.
- Perform continuous monitoring of transactions across all banking channels to ensure seamless operations.
- Provide second-level support to the Hope PSBank Customer Care team.
- Monitor daily transaction flow on Hope’s processing system (HDP).
- Oversee resource utilization and performance of the Hope Digital Platform servers.
- Track and manage issues using a structured issue management system.
- Conduct daily monitoring and performance checks on the Hope Core Banking Application (PRIME).
- Perform and validate daily data backup procedures.
- Undertake assigned ad-hoc tasks to support team and organizational goals.
Job Requirements
- Education: B.Sc. / B.Tech / B.Eng Degree in Information Technology, Computer Science, Engineering, or other relevant Applied Sciences.
Experience:
- 4 - 6 years relevant experience in system integration, software testing, or quality assurance.
- Experience with agency banking solutions is a strong advantage.
Key Competency Requirements:
Knowledge:
- E-payment industry knowledge Behavioural
- Results oriented
- Demonstrates Integrity
- Proactive
- Decisive
- Analytical Creative & Innovative.
Skills & Competencies:
- Proficiency in Postgress, Microsoft SQL Server management studio
- Good troubleshooting and analytical skills.
- Good written and verbal communication skills and excellent collaborative skills.
Method of Application
Signup to view application details.
Signup Now
