VMAX365 is a leading Chinese tea & coffee chain brand, committed to delivering authentic Chinese flavors to the world. With a strong presence in Asia, we are now expanding into Nigeria, starting with our first stores in Lagos Ikeja. Our Vision To become Nigeria’s most loved tea & coffee chain, offering not just drinks, but a lifestyle experience.
Job Summary:
We are seeking a skilled IT Supervisor to manage and maintain the company’s information systems, POS systems, network infrastructure, and technical support for VMAX Tea & Coffee outlets. This role ensures seamless operation of IT systems across all stores and corporate offices.
Key Responsibilities:
- Manage and maintain POS systems, Wi-Fi networks, office computers, and other IT infrastructure.
- Provide technical support to store staff and corporate teams for hardware and software issues.
- Monitor system performance, troubleshoot problems, and implement solutions.
- Install, configure, and maintain new hardware and software systems.
- Ensure data security, backups, and protection of company information.
- Collaborate with Operations, Finance, and Marketing teams to implement IT solutions supporting business processes.
- Maintain IT documentation, including network diagrams, system manuals, and troubleshooting guides.
- Coordinate with external vendors for IT services and equipment when needed.
Qualifications and Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum 3–5 years of experience in IT management or technical support, preferably in QSR, café, or retail chains.
- Strong knowledge of POS systems, networking, hardware, and software support.
- Experience with system installation, configuration, and maintenance.
- Excellent problem-solving, communication, and organizational skills.
- Ability to work under pressure and manage multiple IT tasks simultaneously.
Salary and Benefits:
- Competitive monthly salary.
- Transport and communication allowance.
- Performance-based bonus.
- Opportunities for career growth within VMAX Tea & Coffee.
Method of Application
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