Signup Login
Home Jobs Blog

IT Support Officer  at Medplus Ltd

Medplus LtdLagos, Nigeria Networking and Tech Support
Full Time
Medplus is a wholesale, retail and dispensing pharmaceutical organization established for the distribution and retailing of locally manufactured and imported drugs, as well as the provision of free consultation and counselling for customers by well trained professionals. Medplus was incorporated on 23rd of November, 1993 and offers specialist referral services including travel clinic, chiropody and podiatry, hearing health clinic, osteopathy, ostomy, an ayurvedic clinic, chinese medicine and hair clinic. At Medplus, our vision is to become Nigeria's Landmark healthcare store and pharmacy, with a nationwide reputation for professionalism, innovation and quality products. Our stores offer a comprehensive range of pharmacy services, such as dispensing of OTC (over-the-counter) and prescription medicines, blood pressure and cholesterol checks and food intolerance testing. Our product range includes vitamins and supplements, dental care, special diet and sports nutritional foods, cosmetics, toiletries, perfumery, homeopathy and aromatherapy, along with a wide range of home diagnostic equipment. We are also a premier supplier to the medical profession of first aid doctors' equipment. Medplus boasts of a team with members carefully selected not just for their wealth of experience and skill but also for their friendliness and strength of character. At Medplus, training and development is a way of life and this has helped sustain our leading position in the industry.


  • Keep computer systems running smoothly and ensure users get the maximum benefit from them
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff or customers through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Participate in designing and implementation of various systems/application projects
  • Troubleshoot DNS Service and DNS resolution issues
  • Assist in management and support of internal and external DNS systems
  • Act as a member of the Windows Active Directory Domain Administrator Support 
  • Troubleshoot Active Directory authentication and LDAP configuration issues
  • Configure and support DNS for new domain
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues

Qualifications and Requirements

  • BSc in Computer Science/Engineering, Electrical/Electronic Engineering, or any related field
  • Minimum of 2yrs cognate experience 
  • Knowledge of system engineering, computer maintenance, server administration, installation, repairs, and troubleshooting
  • Good analytical and problem-solving skills to assess network/system performance and recommend changes
  • Good interpersonal skills to communicate with users, vendors and other IT staff.

Method of Application

Signup to view application details. Signup Now

Send this job to a friend