Signup Login
Home Jobs Blog

IT Support Officer at Sigma Consult

Sigma ConsultLagos, Nigeria Networking and Tech Support
Full Time
Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs and outputs thereby increasing the productivity of its clients.


  • Ensure optimal running of internet 24 hours a day, 7 days a week
  • Setting up new devices and gadgets
  • Installing and updating softwares
  • Setting up email accounts for new staff
  • Provide preventive and corrective maintenance
  • Liaising with internet provider (IPNX) to resolve any internet related issues
  • Keep computer systems running smoothly and ensure users get the maximum benefit from them
  • Install and configure computer hardware operating systems and applications
  • monitor and maintain computer systems and network
  • Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Repair faults and replace fittings as required
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Ensure tasks are completed
  • Prioritise and manage many open cases at one time
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.
  • Rapidly establish a good working relationship with staff and visiting consultants


  • B.Sc / HND in Computer Science or Engineering
  • 2-4 years experience in IT support
  • Proficient in operating systems and Troubleshooting.

Method of Application

Signup to view application details. Signup Now

Send this job to a friend