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Junior IT Support Engineer at PalmPay

PalmPayLagos, Nigeria Networking and Tech Support
Full Time

At PalmPay, we want to provide a financial ecosystem that is open to as many people as possible, and that’s why the only requirement to access financial services from us is that you have a smartphone. We have exclusively partnered with TECNO Mobile, Africa’s leading mobile phone brand with over 50% market share on the continent. The PalmPay app will come pre-installed on over 20 million devices in 2020.

  • Are you passionate about technology and eager to kickstart your career in IT support? Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.

Key Responsibilities:

  • Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
  • Provide support to end-users, resolving hardware and software issues promptly.
  • Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
  • Assist in enforcing security standards, regulatory compliance, and best practices.
  • Stay updated on emerging technologies and industry trends, contributing to technology improvements.
  • Support system monitoring, troubleshooting, and maintenance to minimize downtime.
  • Assist with vendor management, contract negotiations, and issue resolution.

Qualifications and Experience:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • A Master's degree is a plus.
  • Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
  • Strong problem-solving skills and the ability to work under pressure.
  • Effective communication and interpersonal skills for collaboration with teams.
  • Eagerness to learn and grow in the IT support field.


  • Opportunity to work with cutting-edge technology and gain hands-on experience.
  • Collaborative and innovative work environment.
  • Professional development and growth opportunities.
  • Competitive compensation and benefits package.

Method of Application

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