At PalmPay, we want to provide a financial ecosystem that is open to as many people as possible, and that’s why the only requirement to access financial services from us is that you have a smartphone. We have exclusively partnered with TECNO Mobile, Africa’s leading mobile phone brand with over 50% market share on the continent. The PalmPay app will come pre-installed on over 20 million devices in 2020.
- Are you passionate about technology and eager to kickstart your career in IT support? Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.
Key Responsibilities:
- Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
- Provide support to end-users, resolving hardware and software issues promptly.
- Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
- Assist in enforcing security standards, regulatory compliance, and best practices.
- Stay updated on emerging technologies and industry trends, contributing to technology improvements.
- Support system monitoring, troubleshooting, and maintenance to minimize downtime.
- Assist with vendor management, contract negotiations, and issue resolution.
Qualifications and Experience:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- A Master's degree is a plus.
- Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
- Strong problem-solving skills and the ability to work under pressure.
- Effective communication and interpersonal skills for collaboration with teams.
- Eagerness to learn and grow in the IT support field.
Benefits:
- Opportunity to work with cutting-edge technology and gain hands-on experience.
- Collaborative and innovative work environment.
- Professional development and growth opportunities.
- Competitive compensation and benefits package.
Method of Application
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