Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses with human capital solutions that can help improve oral performance while reducing employment practice risk. We can assist organization no matter how large or small to establish , outsource and trouble shoot any human resources functions/ challenges . Our believe is that people are the greatest asset in the organization regardless of the business size, industry and market share. We provide the best professionals backed with solid years of experience and knowledge, and their job is to integrate solutions for your business needs.
Job Description
- Monitor network performance locally and as well as over the air interface.
- Perform 24/7 network surveillance, respond to network?reported and customer?reported problems.
- Provide specialist technical support to all other departments in the organisation regarding network and radio-related problems
- Coordinate and perform maintenance of cell sites strictly managed by Swift Networks, and liaise with the vendor on the maintenance of cell sites not directly managed by Swift Networks
- Responsible for the configuration and bench testing of new products and giving ATP (Authority To Proceed) concerning those products
- Technical point man between Swift & vendors regarding radio and microwave equipment related RMA issues
- Carry out other duties as may be assigned by the Head of Department.
- Reporting to the Customer Support Manager.
Job Requirements:
- Must have the drive and capability to meet and exceed challenging targets.
- Bachelor’s Degree in Computer Science, Information Technology, or related field.
- Minimum of 1-2 years of experience in IP network engineering.
- Strong relationship and team building skills; experience in dealing with corporate and government representatives and other senior individuals and stakeholder groups.
- Delivering results – absolute focus to deliver under pressure in an ever-changing business environment.
- Putting customers first – understand the needs, expectations, and requirements of stakeholders.
- Communicating for impact – effective communication with senior stakeholders inside and outside of the company.
- Making a personal difference – strong influencing skills and responsive technical/professional expertise.
- Excellent communication skills, including written and verbal communication.
- Strong presentation skills and ability to influence a junior and senior audience.
Method of Application
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