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Network Support Engineer (CCNP Certified) at Terawork

TeraworkRivers, Nigeria Networking and Tech Support
Full Time
TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need their talents and skills. Via TERAWORK, customers are provided with a wide pool of skills and services to draw from in getting their projects done, while talents have a platform to reach more customers, earn income and grow their businesses. With an office in Lekki, Lagos Nigeria, TERAWORK connects customers with talented Freelancers, Service Providers or Sellers from all parts of the world, using a safe and secure system that guarantees fulfillment, security, and value for money.

Job Responsibilities:

  • Comprehensive understanding of network services and networks such as TCP/IP, OSPF, etc
  • In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, routers and printers
  • Ability to analyze and evaluate networks, identify issues and provide solutions to ensure networks are operating efficiently
  • Ability to design, implement and troubleshoot Wi-FI and security infrastructure
  • Ability to manage several projects simultaneously from design to implementation
  • Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology
  • Maintaining computer networks including mainframes, VPNs, routers and other physical hardware
  • Installing and configuring network equipment
  • Creating firewalls and updating virus protection software and data security systems to keep data and communications protected
  • Monitoring computer systems to improve network performance for all systems
  • Troubleshooting, resolving, and communicating networking issues to other employees and management
  • Implementing disaster recovery procedures
  • Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
  • Presentation and documentation of the technical solutions to the clients both orally via presentations and written. Preparation of proposals, RFP's and other pre-sales documentation
  • Customer Proof-of- Concept
  • Delivery support to Project Managers with the implementation of successful projects
  • Implementation of key solutions under the purview of the unit, OEM Channel Management
  • Attend relevant trainings when nominated by the unit head and apply the knowledge gained to the job
  • Report operational status of all managed projects and assignments on a weekly basis.
  • Observe an absolute non-disclosure of company’s information, processes and clients’ data to un-authorized persons. Maintaining a professional attitude and loyalty to the organization at all times. Adhere to all company policies, procedures and business ethics codes.
  • Effect any other business the organization requires of your skills & competencies and all other self-initiated or delegated assignments by supervisor to agreed targets.

Required Qualifications:

  • Minimum of 6 years of post-NYSC experience in related sectors.
  • Educational qualification in Engineering or Computer Science is required. Holding a Masters in a related field will be an advantage.
  • CCNP & CCNA Certification is a must.
  • In-depth knowledge of industry regulations, and best practices.
  • Strong leadership skills with the ability to manage and motivate a diverse team.
  • Excellent analytical and problem-solving abilities.
  • Effective communication and interpersonal skills to establish and maintain relationships with stakeholders at all levels.
  • Proficiency in MS Office suite and familiarity with relevant software

Method of Application

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