Software Business Solutions Consulting (SBSC) is a boutique, minority-owned and managed, consulting firm, working with global clients to uncover opportunities and solve problems. We are experts in the areas of: Application Development, Application Support, Business Strategy, Program & Project Management, Business Intelligence, Mobile Application, and Help Desk/Customer Service. We use this expertise and our experience in various industries, such as Healthcare, Financial Services, Retail, Travel, Transportation, Logistics, and Insurance, to provide results that businesses need. Clients hire us for our experience and our refreshing lack of layers and bureaucracy. The folks you meet up front are the same skilled experts who will serve throughout the project and the duration of our relationship, which we hope will last a good long time. Minority-owned and remarkably qualified, we look forward to doing our best work with you.
Responsibilities
- Troubleshooting of incidents on LAN/MAN/WAN network components from various vendors (CISCO, Juniper, Checkpoint, HP, F5, Netscalar, Infoblox, BlueCoat, & Others)
- Investigating and analyzing repetitive issues on the network for resolution
- Planning & performing configuration changes on network devices
- Continuously reviewing network configurations (routing, firewall rules, VLAN configurations, Fabric, QoS, vPC, Stacking, LB profiles & others) for optimization opportunities
- Performance and capacity planning utilizing tools such as VitalNet, MRTG, Tivoli products
- Advanced troubleshooting of incidents on LAN/MAN/WAN network components from various vendors (CISCO, Juniper, Checkpoint, HP, F5, Netscalar, Infoblox, BlueCoat, & Others)
- Initial point of contact for resolving customer raised network related service requests specific to Cisco equipment
- Supporting all facets of the company's LAN / WAN
- Telecommunications and wide area networking
- Fiber Optic Network operations support
Qualifications for network support specialist
- Good knowledge of the SAP environment ( P50 )
- Autonomy (Good sense of organization and planning, ability to manage multiple mandates simultaneously)
- Facility for interpersonal relationships and team spirit developed
- Leadership ability and quick decision-making
- Bachelor's degree in the field of engineering / telecommunications, and / or extensive experience in external network , systems and technologies that are used there
- Project Management Competence
Method of Application
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