Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, the Bank underwent a strategic repositioning exercise which culminated in a decision to operate as a commercial Bank with regional authorisation in South-South Nigeria, South-West Nigeria, Lagos and Abuja in 2011. Operating a network of over 125 branches and service stations backed by a robust ICT platform across Nigeria, we are committed to long-term sustainability in our business whilst maintaining the highest standards of social responsibility, corporate governance and diversity in our operations.
Job Summary
We're seeking a skilled technical professional to provide expert support and technical assistance for our payment gateway and transaction processing services platform integration and optimization. The ideal candidate will have a strong understanding of payment processing technologies, full stack software development expertise excellent, problem-solving skills, and the ability to communicate complex technical information to clients and internal teams.
Job Details
Technical Support:
- Integration: Integrate ALATPAY's API into various platforms (websites, mobile apps, etc.) using programming languages like PHP, Python, Ruby, or JavaScript.
- Payment Gateway Setup: Configure and customize ALATPAY's payment gateway to meet client requirements.
- API Documentation: Follow ALATPAY's API documentation to ensure accurate implementation.
- Testing and Debugging: Test and debug integrations to ensure smooth payment processing and error handling.
- Security Compliance: Ensure compliance with security standards (PCI-DSS, etc.) to protect sensitive customer data.
- Maintenance and Updates: Perform regular maintenance, updates, and troubleshooting to prevent integration issues.
- Collaboration: Work with cross-functional teams (design, product, etc.) to ensure seamless payment experiences.
- Documentation: Maintain accurate records of integrations, configurations, and troubleshooting processes.
- Respond to client inquiries and resolve technical issues
- Troubleshoot payment processing errors and exceptions
- Provide timely and effective solutions to clients
- Transaction Monitoring:
- Monitor transaction activity for errors, fraud, and security issues.
- Investigate and resolve transaction discrepancies
- Transaction Monitoring:
- Technical Configuration:
- Configure and test payment gateway integrations
- Ensure seamless client onboarding and integration
- Documentation and Knowledge Base:
- Maintain accurate technical documentation and knowledge base
- Develop and update technical guides and FAQs
- Work closely with sales, client success, and development teams
Collaboration:
- Ensure effective communication and issue resolution
- Security and Compliance:
- Stay up to date with industry security standards and regulations (e.g., PCI-DSS)
- Ensure compliance and security best practices in technical configurations
Requirements
Competencies, Skills & Attributes
- Bachelor’s degree in computer science, Information Technology, or related field
- Proven experience (2+ years) in payment processing, fintech, or a related industry
- Programming skills: Proficiency in languages like PHP, Python, Ruby, or JavaScript.
- API integration experience: Familiarity with API integrations and payment gateways.
- Strong technical skills in payment gateway technologies and integrations
- Excellent problem-solving, analytical, and communication skills
- Ability to work in a fast-paced environment, meeting deadlines and targets
- Attention to detail: Meticulous attention to detail to ensure accurate implementations.
- Communication skills: Effective communication with teams and clients.
- Security knowledge: Understanding of security standards and best practices.
Knowledge
- Understand financial institution
- Banking policies
- Electronic channels management
- Performance management
- Organizational strategies
- Risk management
- Business performance improvement
- Budgeting, planning and control
Method of Application
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