BrandCo's core focus is to identify high-street brands that appeal to the urban African consumer and offer these through world class retail experiences. We take time to understand a brand's offering and how it can be tailored to consumer's shopping habits and preferences in our target markets. Through our dedicated customer service and unique product range we aim to provide our dynamic style conscious customers with innovative designs to suit every occasion. Our close partnerships with the top brands allow us to constantly provide our customers with the best ranges from their favourite brands. We operate in challenging and demanding markets that offer unrivalled growth opportunities and we make sure we understand the brand values and uphold these in all our interactions within our target markets. Therefore guaranteeing that the brands that we have been trusted with are well represented.
Role Description
- This is a full-time, on-site role for an E-commerce Operations Manager located in Lagos State, Nigeria.
- The Ecommerce Operations Manager will oversee daily e-commerce operations, coordinate with logistics partners, and ensure the accuracy of product listings.
- This role includes analyzing sales data, optimizing the online shopping experience, and responding to customer inquiries.
- The E-commerce Operations Manager will also collaborate with marketing and IT teams to enhance website functionality and user experience.
Qualifications
- A bachelor’s degree in business administration, marketing, economics, finance, or a related field.
- A master’s degree (e.g., MBA) is an added advantage.
- 6–8+ years of experience in commercial or sales roles.
- Experience in e-commerce operations, inventory management, and logistics coordination.
- Skills in sales data analysis and product listing accuracy.
- Proven experience in leading and managing high-performing teams.
- Demonstrated success in driving revenue growth.
- Strategic thinking and strong business acumen.
- Deep understanding of market trends and customer behaviours.
- Strong negotiation, communication, and relationship-building skills.
- Customer service management and collaborative skills.
- Excellent communication and problem-solving skills.
- Bachelor's degree in business, Marketing, or a related field.
- Familiarity with e-commerce platforms and technologies.
Method of Application
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