Novartis is a global healthcare company based in Switzerland that provides solutions to the evolving needs of patients worldwide.
Job ID: REQ-10051763
Job Summary
- The Strategic Communications Lead for Sub-Saharan Africa (SSA) leads the overall strategic communications agenda for SSA, covering internal and external communications across all divisions and clusters.
- This above-country role is accountable for shaping narrative, advancing the company’s reputation, advising SSA leadership, and overseeing executive communications, stakeholder engagement, strategic projects, and crisis response.
Role Responsibilities
- Develop and implement a proactive, unified communications plan to reflect SSA’s vision, mission, and strategic priorities
- Lead executive communications, including messaging, speeches, and thought leadership for SSA leadership
- Map and engage key stakeholders across governments, media, partners, and institutions
- Lead launch communication strategy for innovative medicines portfolio
- Design and implement strategic brand and reputation campaigns across the region
- Oversee internal communication programs that inspire and engage associates
- Develop and implement crisis communication strategies and serve as the spokesperson for SSA
- Build communication capability across SSA countries and coach local teams
- Ensure full compliance with global communications policies and standards
- Monitor and report on communication effectiveness, including campaign reach, engagement, sentiment, and ROI
Key Performance Indicators
- Communication reach and stakeholder engagement
- Improvement in brand awareness and media sentiment
- Stakeholder satisfaction and strength of relationships
- Employee engagement and participation in internal campaigns
- Effectiveness of crisis management and reputation mitigation
- ROI and impact of communication campaigns and strategic projects
- Quality and consistency of executive and leadership communications
Role Requirements
- Bachelor’s Degree in Communications, Public Relations, Journalism, or related field
- 8–10+ years in senior communications roles, preferably across Sub-Saharan Africa
- Fluency in English required; proficiency in French is a plus
- Experience in executive comms, crisis management, and strategic brand building
- Strong advisory and stakeholder engagement skills
- Experience in the healthcare/pharmaceutical industry is a strong advantage
- Skilled in cross-cultural communication and matrixed environments
Method of Application
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