Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.
Job Purpose
- Acts as a vital bridge between the sales and technical teams, responsible for understanding client requirements, designing tailored solutions, and effectively communicating the value proposition of the company’s products and services.
- This role combines technical expertise with strong business acumen to support the sales team in securing new business, nurturing key accounts and driving business growth.
Key Responsibilities
- Collaborate with the sales team to understand customer requirements and craft customised product/service presentations, demos, and proposals.
- Translate business needs into functional and technical requirements, ensuring alignment with the organisation’s offerings.
- Participate in discovery meetings with potential clients to assess needs and propose relevant solutions.
- Prepare and deliver compelling proposals, RFIs, RFPs, technical documents, and solution blueprints.
- Develop client-specific presentations that articulate solutions, business benefits, and ROI.
- Support sales with training materials and customer insights.
- Conduct technical product demos to clients, prospects, and partners— showcasing use cases, integration, and advantages.
- Work closely with internal teams (Developers, Infrastructure, Marketing, etc.) to tailor solutions and provide feedback insights from the field.
- Support account managers in building trust with prospective clients through technical credibility.
- Act as a product evangelist, staying current with product features, roadmap, and industry trends.
- Assist in onboarding and training of internal sales team members on new products and updates.
- Maintain a knowledge base of market trends, competitor activities, and customer needs.
- Gather and relay client feedback to the Product/Engineering teams to influence product development and innovation.
- Contribute to the continuous improvement of sales tools, processes, and technical documentation.
- Provide technical expertise and respond to complex queries.
- Provide feedback from customer interactions to improve offers
- Support sales with training materials and customer insights.
Key Result Area
- Achieves team-assigned productivity, profitability quotas and product growth targets for the assigned geography
- Ensure quality collaboration with cross-functional teams and engagement with key stakeholders
- Maintains high customer satisfaction ratings that meet company standards.
- Completes required training and development objectives within the assigned time frame.
Experience & Educational Requirements
- A minimum qualification of a B.Sc / HND in Computer Science, Engineering, Information Technology, Business Administration or related field.
- An additional certification in ITIL, Azure, Networking, CRM platforms, etc. Are added advantage.
- 5+ years of experience in a pre-sale, technical sales, business analyst, or solution consulting role—preferably in the tech, software, or ICT space.
- Proven track record of supporting sales and closing deals through consultative approaches.
Skills Requirements:
- Excellent presentation, communication, and negotiation skills.
- Ability to simplify complex technical information for non-technical stakeholders.
- Problem-solving mindset with attention to detail.
- Strong interpersonal and collaborative skills.
- Comfortable working under pressure and meeting tight deadlines
- Highly analytical and strategic thinker.
- Proactive, confident, and persuasive.
- Customer-centric and solutions-driven.
- A good team player with leadership potential.
Knowledge Requirements:
- Strong understanding of enterprise technology solutions (e.g., cloud, software platforms, ERP, SaaS, etc.)
- Solution Architecture: Ability to design scalable and cost-effective solutions tailored to customer needs
- Networking & Infrastructure: Solid knowledge of protocols, architectures (LAN, WAN, VPN), firewalls, load balancers, etc.
- Software Development/Programming (Optional but valuable): Understanding of software development programme, integration principles.
- Cybersecurity: Awareness of data protection, secure systems, access control etc
- Knowledge of current technology trends
- Sales Process: Understanding of B2B sales cycles, customer journey, and stakeholder engagement.
- Customer Pain Points: Ability to translate technical capabilities into business value and ROI.
- Competitor Awareness: Knowledge of competing products and how your solutions compare.
- Market Trends: Stay informed on industry trends, regulatory changes, and emerging technologies.
- Solution Mapping: Translating requirements into technical solutions that align with customer goals.
Method of Application
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