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Telematics Officer at GIG Logistics

GIG LogisticsLagos, Nigeria Networking and Tech Support
Full Time
GIG Logistics is a courier and logistics services company headquartered in Lagos, Nigeria. Incorporated in 2012, it is a subsidiary of the GIG Group, an intelligence and technology management company based in Nigeria. The company has service centres in Nigeria, Ghana and the United States of America.

Key Responsibilities

  • Administer and maintain the organisation’s telematics systems, ensuring all vehicles and devices are properly installed, functional, and updated.
  • Monitor fleet activity in real-time, including vehicle location, driver behaviour, fuel consumption, and route optimisation.
  • Generate and analyse telematics reports to identify trends, inefficiencies, and opportunities for cost savings.
  • Support fleet operations in reducing fuel costs, idle times, excessive speeding, and unauthorised vehicle use.
  • Track compliance with company policies and regulatory standards (driver hours, safety requirements, etc.).
  • Investigate telematics alerts, incidents, or irregularities and escalate findings to fleet/operations management.
  • Liaise with the IT department and telematics service providers for system upgrades, troubleshooting, and integrations.
  • Train and support drivers, fleet staff, and managers on proper use of telematics tools and dashboards.
  • Ensure the accuracy, confidentiality, and security of telematics data.
  • Contribute to strategic initiatives such as predictive maintenance, route planning, and fuel efficiency programs.

Key Skills & Competencies

  • Strong knowledge of telematics systems (e.g., Geotab, Samsara, Fleet Complete, Verizon Connect, or similar).
  • Ability to interpret and analyse large sets of fleet and driver data.
  • Problem-solving skills with attention to detail and accuracy.
  • Good communication and reporting skills, with the ability to present insights clearly.
  • Proficiency in MS Excel and data visualisation tools.
  • Strong organisational and multitasking abilities.
  • Basic technical knowledge of vehicle operations is an advantage.

Qualifications & Experience

  • Bachelor’s degree in Logistics, Transport Management, Information Technology, or related field (preferred).
  • 2–4 years’ experience in fleet management, transport operations, or telematics systems.
  • Experience using fleet tracking and monitoring software.
  • Knowledge of compliance requirements for fleet and driver safety

Method of Application

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