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Website & CRM Operations Officer at Onyx Beauty Hub

Onyx Beauty HubLagos, Nigeria Networking and Tech Support
Full Time
Onyx Beauty Hub is a luxury hair brand that offer wholesale and retail of virgin hair and raw single donor hairs . We offer variety of hair textures, including straight, wavy and curly hairs. Our hairs are carefully sourced and selected from various donors in China,Vietnam,Laos, Cambodia, Philippines, India,Burma,Argentina

Role Summary

  • We are seeking a detail-oriented and tech-savvy professional to manage daily website updates, product uploads, pricing accuracy, and internal system optimization
  • . The ideal candidate will ensure seamless digital operations across the company’s website, CRM, wholesale portal, and Telegram channels.

Key Responsibilities

  • Upload new products and maintain accurate product listings on the website
  • Update prices, promotions, stock status, and product descriptions promptly
  • Monitor website functionality and report/resolve technical issues
  • Manage and optimize the company’s CRM for customer data accuracy and workflow efficiency
  • Support internal automation and process improvements across digital tools
  • Maintain and update the wholesale page/portal
  • Manage and organize Telegram channels/groups for business use
  • Work closely with marketing and sales teams on campaign updates
  • Ensure data integrity, proper tagging, and structured product categorization
  • Generate basic performance and inventory reports as required
  • Liaise with developers or vendors when advanced technical fixes are needed

Requirements

  • Bachelor’s Degree in IT, Computer Science, or related field
  • 2-3 years’ experience managing websites or e-commerce backends
  • Strong attention to detail and high level of accuracy
  • Experience with CMS platforms (Shopify, WordPress, or similar)
  • Familiarity with CRM systems and basic automation workflows
  • Basic understanding of SEO and product optimization is an advantage
  • Proficiency in Excel or Google Sheets
  • Strong problem-solving and organizational skills
  • Ability to work independently and meet deadlines.

Compensation & Benefits

  • Salary: ?180,000 Net
  • Transport Allowance: ?20,000 monthly
  • Pension, HMO, and performance-based incentives

Method of Application

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