Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this London-based business has gained ground-breaking expertise integrating business systems with evolving information technology. Based on the local demands of emerging markets, a new operation has been launched with its head office in Lagos, Nigeria. We also have a base in Washington DC. Our uniquely qualified and highly skilled team includes a diverse make-up of international technology professionals. The company is guided by our operating principles of professionalism, integrity, efficiency, innovation, and unsurpassed customer service. Crown Interactive is launching a world-class Service Aggregator platform in Nigeria using cutting-edge Business Support Systems (BSS) platform. The service offering includes comprehensive order-to-cash services for local and international service providers who are seeking to outsource their business support systems with a minimum of capital expenditure. Additionally, Crown Interactive has established a Nigerian-based products operation with exclusive distribution rights to provide highly innovative 3G data and voice Customer Premise Equipment (CPE) for individual consumers and small-to-medium businesses.
Job Objective
- Are you a strategic, creative, and highly organized content professional with a strong command of digital storytelling and social media? We are seeking a Content & Social Media Manager to own our brand voice and drive impactful communication across digital channels.
- Serving as a key partner to marketing and leadership, this role translates complex technology, SaaS solutions, and public-sector digital transformation initiatives into clear, compelling content that builds awareness, engagement, and demand. The Content & Social Media Manager will manage multiple content streams, coordinate cross-functional inputs, and ensure consistent, high-quality execution across platforms.
- This role requires strong judgment, attention to detail, and the ability to balance strategy with hands-on execution in a fast-paced environment. As a steward of the brand, the successful candidate will play a critical role in shaping thought leadership, managing social media presence, and ensuring our messaging is aligned, credible, and effective.
Key Responsibilities
Content Strategy & Creation
- Develop and execute a content strategy aligned with company goals, product roadmap, and go-to-market plans
- Create high-quality content including blogs, whitepapers, case studies, social posts, newsletters, website copy, and thought leadership pieces
- Simplify complex SaaS, enterprise, and public-sector technology concepts into accessible and persuasive narratives
- Collaborate with product, sales, and leadership teams to generate accurate and insightful content
Social Media Management
- Own and manage the company’s presence across LinkedIn, X (Twitter), YouTube, and other relevant platforms
- Plan, publish, and optimize social media calendars for product launches, campaigns, events, and announcements
- Engage with followers, industry leaders, partners, and influencers to grow reach and credibility
- Monitor conversations and trends in SaaS, enterprise tech, GovTech, and digital transformation
Thought Leadership & Brand Positioning
- Position the company as a trusted authority in SaaS, enterprise solutions, and public-sector digitalization
- Support executive branding and leadership content (CEO/CTO posts, speaking engagements, PR content)
- Ensure consistent brand voice, tone, and messaging across all channels
Performance & Optimization
- Track and analyze content and social media performance using analytics tools
- Report on KPIs such as engagement, reach, traffic, lead generation, and conversions
- Continuously optimize content based on data, audience insights, and best practices.
Required Skills and Competencies
- Experience in SaaS, enterprise platforms, cloud, cybersecurity, data, or digital government solutions
- Familiarity with SEO, marketing automation, and CMS platforms
- Experience supporting sales enablement and account-based marketing (ABM)
- Basic design or video editing skills (Canva, Adobe, or similar tools)
- Knowledge of public-sector procurement, policy, or digital transformation initiatives is a strong plus
Required Qualifications
- 3–6+ years of experience in content marketing and social media, preferably in B2B tech, SaaS,
- Strong writing and editing skills with a portfolio of published content
- Experience communicating with enterprise and/or public-sector audiences
- Solid understanding of digital marketing, content funnels, and social media algorithms
- Ability to manage multiple projects and deadlines independently
Perks & Benefits:
- Competitive salary and performance-based incentives.
- Sales referral bonus incentives
- Flexible work arrangements
- Health, wellness, and professional development programs.
Method of Application
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