Promasidor was founded in 1979 by Robert Rose, who left the United Kingdom in 1957 for Zimbabwe to pursue his African dream. As Chairman of Allied Lyons Africa for over 20 years, he travelled extensively across Africa and gained a unique and thorough knowledge of the food industry throughout the continent. In particular he noticed a lack of availability of the one highly nutritious product that the developed world takes for granted - milk. He realised that with technology in the manufacture of milk powders advancing rapidly, there was an exciting opportunity to provide milk powder in small portions that could be packaged in flexible sachets. It was found that removing the animal fat from the milk and replacing it with vegetable fat allowed for a longer shelf life. This meant that for the first time, milk powder could be distributed across the vast African continent, providing access to affordable milk to everyone in Africa. A passionate belief in this vision fuelled the pioneering concept of selling filled milk powder in small sachets and Promasidor began selling the Cowbell brand in the Democratic Republic of Congo (then Zaire) in 1979. Today Cowbell is sold in the majority of countries across the African continent.
Role Description
- Business Systems Analysts serve as the crucial link between IT and business stakeholders.
They ensure that:
- Business needs are thoroughly analysed, documented, and communicated.
- Business requirements are translated into functional specifications, conducting also business process analysis to guide the development and implementation of IT solutions.
- Business Systems (new and changed) are thoroughly tested before they are deployed in our Live environment, both internally within IT and through users’ acceptance tests.
- Users are supported in performing the portion of their roles that requires the use of our Business Systems (training, issues resolution etc).
- Business Systems Analysts also support, actively participate in or even drive project management activities (depending on the systems and projects).
Key Responsibilities & Activities
- Serve as a liaison between technical and business teams to align IT solutions with business needs.
- Gather and analyse business requirements including comprehensive business process analysis.
- Create complete, detailed, well-structured and clear functional specifications.
- Organise, Supervise and Perform testing to ensure no or minimal and minor production issues.
- Train users.
- Support timely projects delivery.
- Manage and handle prompt resolution of support tickets to completion.
Qualifications
- Bachelor's degree in Business, Information Technology, or related field
- Experience with ERP systems, particularly Microsoft Dynamics Business Central, is required
- Analytical Skills and Business Analysis abilities; certifications like CBAP, CCBA, ECBA, PBA, or Lean Six Sigma are valued.
- Proficiency in defining Business Requirements
- Customer service-oriented mindset
- Strong problem-solving and critical thinking skills
- Excellent communication and interpersonal abilities
- Having worked in an FMCG Manufacturing & Distribution environment is a plus.
Method of Application
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