Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria. We offer all our clients a wide range of personal & commercial banking products through over 180 branches spread across every state in Nigeria and our online banking platforms. We offer current, savings, and domiciliary accounts; personal loans, vehicle and asset finance; MasterCard debit cards, Visa credit cards; home loans; internet banking; small and medium scale enterprise (SME) loans and the award-winning *909# MobileMoney. We cater for both individuals and businesses through carefully designed retail and business banking products. We also offer self-service channels powered by sophisticated technology to bring convenient banking to customers. Our clients can also get custodial services through Stanbic Nominees Nigeria Limited, our custody arm and non-pension asset custodian, acting in a nominee capacity for clients’ transactions in securities and other investments. We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses.
Application Support - Responsible for the Support and Administration of the Bank Application (Finacle, Workflow & Reports) and Services (LINUX) used by the Finacle core support team for business continuity. Ensure smooth running of the core application systems through process issue resolutions and optimisation where required. Ensure that all work requests/incidents logged on IT Remedy are responded to and resolved within the agreed time frame. Also, ensure that calls are escalated and communicated to the required support area and user.
- ???Provide high-level competency with regards to application systems and platforms such as Finacle, Linux etc.
- Successful resolution of application and system environment issues.
- ???Reduced number of incidents.
- Deployment of applications patches (custom and product).
- Deployment and orchestration of containerized applications.
- ?Creation and support of APIs and endpoints?.
- Ensuring that engagements, deployments, investigations and other team activities fall in line with regulatory and governance guidelines.
Qualifications
- Bsc Computer Science or related field.
- Professional certification in relevant field can be an added advantage.
Experience:
- 3-4years experience as technical support and management of Core and Peripheral Applications.
- Experience using Oracle SQL, T-SQL and PLSQL, Unix/Linux Administration, Python, Backup & restore operations, batch Scripting, scripting and automation, Windows server administration?
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Generating Ideas
Technical Competencies:
- Application Knowledge for Support
- Knowledge Management Systems
- Process Management
- Product and Services Knowledge
- Solution Design & Enablement
Method of Application
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