Efezi Southsea Nigeria Limited is a hospitality consultant company incorporated in 2009 primarily to provide hospitality services to small and medium hotels. Our head office is based in Lagos, Nigeria. Over the years we have serviced great brands and have been part of major hotels as client around Nigeria. We are in business to elevate the standard of hospitality and leisure.
Job Description
- The Senior Manager will be responsible for overseeing the overall operations, performance, and profitability of Quick Service Restaurant (QSR) outlets under the organization.
- The ideal candidate must have strong leadership, operational, and financial management skills, with a proven track record of driving excellence in customer service and operational efficiency within top-tier QSR brands.
Key Responsibilities
- Provide strategic direction and leadership to ensure smooth daily operations across all restaurant outlets.
- Develop and implement operational policies, service standards, and quality control procedures to ensure consistency across locations.
- Drive revenue growth and profitability through effective cost control, marketing initiatives, and customer satisfaction.
- Oversee recruitment, training, and performance management of outlet managers and key staff.
- Monitor key performance indicators (KPIs) such as sales targets, labor cost, and food cost to ensure financial goals are achieved.
- Ensure compliance with health, safety, and hygiene regulations in all outlets.
- Collaborate with executive management to plan business expansion, new outlet openings, and operational improvements.
- Evaluate market trends and customer feedback to continuously enhance the brand experience.
- Manage supplier relationships, inventory control, and procurement efficiency.
- Foster a high-performance culture focused on teamwork, accountability, and continuous improvement.
Requirements
- Must have previously held top management positions and possess extensive experience in reputable Quick Service Restaurant (QSR) brands such as:
- The Place,
- Mega Chicken,
- Chicken Republic or other (QSR Brand)
- Proven track record in setting up and managing successful eateries.
- Excellent leadership, communication, and project management skills.
- Proven experience as a Senior Manager, Operations Manager, or General Manager within leading QSR or hospitality brands.
Required Skills and Competencies:
- Strong leadership and people management skills.
- Excellent financial acumen and business strategy understanding.
- Deep knowledge of QSR operations, standards, and best practices.
- Effective communication, analytical, and decision-making abilities.
- Ability to work under pressure and deliver results in a fast-paced environment.
Method of Application
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