Senior Modern Workplace Technology SharePoint Administrator at Tek Experts

Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clients leaving their mark on the world. Our experience and expertise enable companies to focus on their core objectives, expand their service offering and exceed their customer expectations.

Responsibilities

• Administer and maintain Microsoft SharePoint Online, including site collections, libraries, lists, and user permissions.
• Administer and maintain Microsoft Viva Connections, Viva Insights, and Viva Goals.
• Assist business stakeholders in defining user scenarios.
• Configure Viva suite, develop Viva pages, and configure managed navigation.
• Develop and configure dynamic, personalized Viva tiles enhanced by Microsoft AI.
• Integrate existing News sites and SharePoint Online sites into Viva.
• Perform PowerShell scripting, including writing and executing scripts for automation and administration tasks.
• Implement modern enterprise social tools such as Yammer, Stream, and Video calls to action.
• Create adoption materials, including user manuals, presentations, and technical architectural documents.
• Coordinate software lifecycle activities.
• Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal functionality.
• Provide technical support and training to end-users, addressing any questions or concerns related to SharePoint and Viva.
• Collaborate with IT and other departments to develop and implement SharePoint and Viva solutions that meet business needs.
• Ensure data integrity, security, and compliance with company policies and industry standards.
• Perform regular system updates, backups, and maintenance tasks.
• Document system configurations, processes, and procedures.
• Experience in IT Service Management for Incident, Change, and Configuration Management and supervising security incidents/changes/configurations.
• Knowledge and experience in Microsoft 365 and Azure cloud-based infrastructure.
• Ability to learn, test, and evaluate new security technologies, systems, and services.
• Proficiency in crisis management.
• Strong troubleshooting, analysis, and investigation skills.
• Capable of self-management, self-motivation, and showing initiative.

Qualifications
Skills and competencies

• Analytical Thinking, strong analytical skills to assess system performance and identify areas for improvement.
• Communication, excellent verbal and written communication skills to effectively interact with end-users and stakeholders.
• Customer Service Orientation, a commitment to providing excellent customer service and addressing user needs promptly.
• Innovation, a proactive approach to identifying and implementing innovative solutions to enhance system functionality.
• Project Management, ability to manage multiple tasks and projects simultaneously, ensuring timely completion.
• Collaboration, ability to work collaboratively with IT teams and other departments to implement solutions that meet business needs.
• Training and Support, experience in providing technical support and training to end-users.
• Attention to Detail, meticulous attention to detail to ensure data integrity and system performance.
• Adaptability, ability to adapt to new technologies and stay updated with industry trends.
• Actively participate in security vulnerability assessment and incident response procedures.
• Protect customer data and address security risks for the environment.
• Follow change control management while implementing system changes, upgrades, and updates.
• Provide technical support for other teams within the organization.
• Ensure all IT Global policies, standards, and procedures are followed.
• Conduct and provide weekly and monthly checklists and reports.
• Produce quality documentation to reflect changes and new implementations.
• Plan capacity for system upgrades.
• Knowledge of migration and administration tools such as Sharegate.
• Ensure that we are compliant to Personal Identifiable Information standards, GDPR regulations, etc.

Education And Experience

• Bachelor’s degree in computer science, Information Systems, Engineering, or other related discipline.
• Microsoft Certified: Sharepoint Administrator.
• Experience with SharePoint migration projects. 10 years+.
• Experience with SharePoint framework (SPFx). CSS, JavaScript, .NET development capabilities. 10 years+.
• Infrastructure & Security certification or relevant experience/knowledge is a requirement.
• Other security certification - CompTIA Security+, CEH, CISSP, GCIH, OSCP or related is an advantage but is not required.
• ITIL v3,v4 foundation experience is an advantage but is not required.

Method of Application

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