'CcHUB is Nigeria’s first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria. CcHub functions at the heart of Nigeria’s technology innovation ecosystem as a place to: facilitate creative thinking and collaborative problem solving encourage technology innovation for improved social accountability in Nigeria incubate novel tech ideas that promotes good governance/provision of public services encourage shared accountability between technologist & innovators serve as a living lab for prototyping and testing socially minded tech tools build new skills and competencies connect, share, create and find expertise The Hub act as a cushy nest designed to accelerate the successful development of social tech ventures through an array of business support resources and services, developed and orchestrated by the hub management and offered both in the space and through our network of partners. In addition, the hub leads co-creation initiatives aimed at creating novel technologically driven solutions to the myriad social challenges facing the average Nigerian. The Hub also network stakeholders from diverse walks of life to create these solutions and also encourage social accountability through social creativity activating knowledge networks harnessing resources and imagination across society not just within public service professions and institutions
Job Purpose
The Community Associate will drive the development and sustained engagement of both virtual and physical communities of practice across the Education Practice at CcHUB. This role requires a proactive individual with a proven track record in animating and managing diverse communities around shared goals, especially in education, digital literacy, and Edtech innovation. The ideal candidate is not just a connector, but a strategic mobiliser who can design and deploy creative, data-informed strategies to activate communities and sustain momentum long after program interventions
Key Responsibilities
- Community Development: Build and nurture online and physical communities of practice that align with our educational initiatives, ensuring sustained engagement post-program.
- Tactical Engagement: Develop and deploy strategic approaches to drive participation, trigger peer-led conversations, and maintain long-term momentum.
- Insight & Impact Reporting: Track key community metrics and behavioural data, translate insights into recommendations that inform programming, content, and engagement strategy.
- Communication: Facilitate communication, craft community updates, human-centred stories, and content that fosters pride and participation.
- Storytelling: Craft compelling narratives that highlight community achievements and impact, fostering a sense of belonging and purpose.
- Reporting: Monitor community metrics and provide regular reports on engagement, growth, and impact.
- Event Coordination: Organise and manage events that promote community interaction and knowledge sharing.
- Collaboration: Work closely with program teams to ensure community activities align with broader organisational objectives.
- Community Championing: Identify and cultivate champions within each community to become mentors and conversation leaders.
Qualifications
The successful candidate will have the following experience/skills:
- Minimum of 4 years of experience in community management, preferably within educational or social impact sectors.
- Knowledge of the African edtech landscape and familiarity with emerging trends in edtech are an advantage
- Strong understanding of how to translate abstract concepts like "theory of change" into tangible community activities that drive engagement and impact.
- Demonstrated ability to build and sustain both online and physical communities, ability to design and launch community initiatives such as an Ambassador or Fellowship program, and create an event series.
- Fluency in using virtual platforms to animate and grow communities.
- Ability to develop communication flows and innovative tactics to boost community participation, advocacy, and retention
- Craft compelling community narratives, case studies, and member profiles that tell the story of our impact and build social proof.
- Support monitoring, evaluation, and learning (MEL) by collecting and analysing community engagement metrics, and using insights to inform decisions and optimise strategy
Method of Application
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