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IT Support Officer at Prime University Abuja

Prime University AbujaLagos, Nigeria Networking and Tech Support
Full Time
Prime University, Abuja is a newly established private university located in the Federal Capital Territory, Nigeria. The institution is committed to providing world-class teaching, research, and community service with a focus on innovation, entrepreneurship, and technology-driven learning. Prime University offers programmes across diverse facultiesincluding Science and Computing, Social and Management Science, Law with a strong emphasis on producing graduates who are globally competitive and locally relevant. Guided by its vision to be a leading centre of academic excellence, the University is dedicated to nurturing future leaders, fostering industry partnerships, and contributing to national development.

Role Summary

  • Responsible for providing day-to-day technical support to staff and students and ensuring the smooth operation of ICT systems that support academic and administrative activities.

Key Responsibilities

  • Provide first-level IT support for hardware, software, and network issues
  • Install, configure, and maintain computers, printers, and related devices
  • Support users with email systems, learning management systems (LMS), and office applications
  • Assist with ICT support during lectures, examinations, meetings, and official events
  • Support basic network, internet, and system operations
  • Maintain records of IT assets, issues, and resolutions
  • Promote safe and responsible use of ICT resources.

Requirements

  • Degree or Diploma in Computer Science, IT, or related field
  • Basic knowledge of computer systems, operating systems, and networking
  • Good troubleshooting and customer service skills
  • Ability to work independently and within a team
  • Strong communication and time-management skills.

Desirable:

  • Experience in an academic or institutional environment
  • Familiarity with cloud tools and basic cybersecurity practices
  • Basic knowledge of digital platforms used by organizations.

Method of Application

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