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Manager, Communications at EHA Clinics

EHA ClinicsLagos, Nigeria Digital Marketing
Full Time
EHA Clinics is a world-class primary health care service provider located in Nigeria. We aim to bridge the gap between patients and primary healthcare services in any setting: the clinic, the home or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.

Mission Objective

  • The Communications Department provides strategic and creative services in communications critical to achieving the organization’s mission through fostering effective stakeholder engagement, building brand awareness, and promoting the organization's key messages.
  • Providing overall media support to EHA Clinics in scaling it’s mission.

Duties & Responsibilities 
Purpose:

  • Lead digital execution and participate in digital campaigns—across email, website, print and social media—of programmes and projects across offices and Regions throughout the year.
  • Provide strategic leadership to the Communications Team members.
  • Develop and execute a multi-channel communications strategy and plan, driving a coherent and planned approach to producing communication and publications for EHA Clinics.
  • Organize and streamline service offerings into customer friendly concepts
  • Serve as editor, managing the publication process, ensure alignment with overall communications strategy. And leads crisis management in cases of bad publicity.
  • Develop and execute social and print media campaigns for key days, themes, and priority upcoming content.

Engagement:

  • Prepare and manage all communications material and work in collaboration with the communications team and other functions to ensure consistency of message and alignment of content.
  • Supervise internal communication systems (newsletters, emails, corporate announcements).
  • Develop and deliver a winning communications strategy and work closely with external agencies to plan and deliver proactive media relations, campaigns, as well as work with them to react to emerging/trending news stories when required.
  • Seek regular opportunities for the Leadership Team to engage with major foundations, corporate partners, and other organizations on social media and curate up-to-date lists of key accounts.

 Delivery:

  • Develop and monitor communications calendar, manage communications committees to align and receive prompt feedback on plans. Research and collect information and data for content and communications strategy.
  • Coordinate and vett content for the EHA Clinic’s website including its blog, ensuring it is up-to-date and optimized for SEO, customer consideration, and conversion.
  • Track and record media mentions related to EHA Clinics’ work
  • Publish a variety of digital content with a focus on producing engaging web pages that are visually appealing and provide an overall rich experience for partners and visitors.
  • Manage social ad campaigns and other promotions; track and share results for continuous improvement to targeting and segments.
  • Ensure a detailed error-free reporting of activities, to the Leadership, occurring in the Communications team for timely and efficient publication on a monthly basis.

Targeted Specialized Knowledge  

  • A Degree in Communications, Public Relations, Journalism, Marketing, or a related field is generally required.
  • A master's degree is added advantage.
  • Above 5 years experience in communications, PR, marketing, or media is often required.
  • Excellent ability to craft messages and engage audiences across different platforms.
  • Ability to develop and execute communication strategies aligned with organisation goals.
  • Expertise in PR tactics and maintaining brand consistency
  • This includes experience managing communications campaigns, social media strategies, and public relations efforts.

Remuneration

  • EHA Clinics is committed to fair and competitive compensation for its employees.
  • We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Method of Application

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