Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria. We offer all our clients a wide range of personal & commercial banking products through over 180 branches spread across every state in Nigeria and our online banking platforms. We offer current, savings, and domiciliary accounts; personal loans, vehicle and asset finance; MasterCard debit cards, Visa credit cards; home loans; internet banking; small and medium scale enterprise (SME) loans and the award-winning *909# MobileMoney. We cater for both individuals and businesses through carefully designed retail and business banking products. We also offer self-service channels powered by sophisticated technology to bring convenient banking to customers. Our clients can also get custodial services through Stanbic Nominees Nigeria Limited, our custody arm and non-pension asset custodian, acting in a nominee capacity for clients’ transactions in securities and other investments. We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses.
The Manager, Corporate Communication is to manage the service standard team and promote continuous knowledge and skill acquisition, as well as client-centric culture and processes, among the team members and the whole organization, organize client impacting fora in collaboration with the Business development team. Build a network of executive contacts that may assist at giving talks or presentations at the client engagement fora.
Job Responsibilities
- To deliver real value to Stanbic IBTC Pension Managers Limited by developing the Communication strategy and plan.
- To continually seek ways to improve the effectiveness of internal and external communication.
- To continually seek effective ways to create shared value in the communities in which we operate.
- To manage the execution of communications campaigns and internal projects, media, social media.
- To manage the relationship with key stakeholders.
- To ensure that service standards are attainable and achieved across all service channels as well as to promote the service culture throughout the organization whilst ensuring that the processes remain client centric and reasonable.
- To develop service standards, strategies, policies, initiatives and budgets for the unit and work with other departments to come up with organizational standards.
Qualifications
- Type of Qualification: First Degree
- Field of Study: Commerce or Marketing or Business Administration
- Professional Qualification is also an advantage – ACA, CIMA.
Experience Required
Internal Communications
- 7- 10 years’ experience in a Marketing and Communications role.
- Must have supported the management of a project budget of approximately N100 million. Must have experience in working in teams and driving campaigns.
- Must have previous experience with a Financial Services industry.
Additional Information
Behavioural Competencies:
- Articulating Information
- Developing Relationship
- Empowering Individual
- Developing Strategies
- Providing Insights
Technical Competencies:
- Effective Business Communication
- Presentation Skills
- Brand Management
- Planning, Forecasting and Budgeting
- Strategic Planning and Reporting
Method of Application
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