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Networking and Tech Support Jobs in Nigeria (Page 117)

View Networking and Tech Support jobs below.

  • LOPTERRA logo

    Communication Officer

    LOPTERRAAbuja, Nigeria11 October, 2024

    Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that ...

    Onsite
  • NewGlobe logo

    Manager, IT Operations

    NewGlobeRivers, Nigeria11 October, 2024

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • Termii logo

    Product Engineer

    TermiiLagos, Nigeria11 October, 2024

    Termii is a communications platform that allows African businesses to send messages to anyone across SMS, email, voice, and instant messaging channels. With ...

    Onsite
  • SecureID Limited logo

    IT Support Officer (Systems and Networks)

    SecureID LimitedLagos, Nigeria11 October, 2024

    SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and are capable of manufacturing all kinds of cards including ...

    Onsite
  • Noble Guide Academy logo

    ICT Teacher

    Noble Guide AcademyAbuja, Nigeria11 October, 2024

    Noble Guide Academy is a faith based co-educational institution with over 15 years of experience delivering quality education to Muslim children in Abuja. We ...

    Onsite
  • Tek Experts logo

    Technical Support Engineer - Azure Developer

    Tek ExpertsLagos, Nigeria11 October, 2024

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Lington & Bernie Consulting Limited logo

    Junior IT Support Officer

    Lington & Bernie ..Lagos, Nigeria10 October, 2024

    Lington & Bernie Consulting Limited was established on October 8, 1999 to provide efficient and qualitative consulting services to the oil and gas ...

    Onsite
  • Maybrands Limited logo

    IT Support Officer

    Maybrands LimitedLagos, Nigeria10 October, 2024

    Maybrands is Nigeria’s store for fashion accessories. We are the only licensed store to sell Fossil products in Nigeria, these include; Skagen, Emporio ...

    Onsite
  • iRecharge Tech-Innovations logo

    Network Engineer

    iRecharge Tech-Innova..Lagos, Nigeria10 October, 2024

    iRecharge Tech-Innovations is an internet-powered distribution platform that enables users to purchase virtual products and services such as airtime and mobile ...

    Onsite
  • Specstech Africa logo

    Intern IT Engineers

    Specstech AfricaEnugu, Nigeria10 October, 2024

    Specstech Africa is an ICT management, Solutions and Knowledge transfer Company structured to provide customer-driven and efficient ICT management and ...

    Onsite
  • Lorache Consulting Limited logo

    Senior ICT Officer

    Lorache Consulting Li..Lagos, Nigeria10 October, 2024

    LORACHE LIMITED is a marketing management, Human Capital development and Business Process & Strategist consultancy outfit, registered with Company & ...

    Onsite
  • Flutterwave logo

    Senior Engineer, Infrastructure Security

    FlutterwaveLagos, Nigeria10 October, 2024

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • Reliance HMO logo

    Head of Demand Generation

    Reliance HMOLagos, Nigeria10 October, 2024

    We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance ...

    Remote
  • KyDAL Office Point logo

    Computer Engineer

    KyDAL Office PointOyo, Nigeria10 October, 2024

    KyDAL Office Point (KOP) is a world class organization which offers wide range solutions for effective and high performance of co-operate setups. Duties and ...

    Onsite
  • Tek Experts logo

    Technical Support Advocate

    Tek ExpertsLagos, Nigeria10 October, 2024

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • MTN Nigeria logo

    Analyst - Decision Support and Systems

    MTN NigeriaLagos, Nigeria10 October, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.