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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 71)

View networking and tech support Mid-level jobs below.

  • MTN Nigeria logo

    Manager - Core Network Planning

    MTN NigeriaLagos, Nigeria19 January, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Structured Energy Systems Limited logo

    Head, IT

    Structured Energy Sys..Lagos, Nigeria19 January, 2024

    A Structured Resource Company dedicated to working with institutions to design, develop and deploy cost-effective infrastructure solutions. ...

    Onsite
  • Willers Solutions logo

    IT Manager (ISP, ICT, TELECOM)

    Willers SolutionsLagos, Nigeria19 January, 2024

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • Addosser Microfinance Bank logo

    Lead Information Security Officer

    Addosser Microfinance..Lagos, Nigeria18 January, 2024

    ADDOSSER MICRO FINANCE BANK limited was conceived to provide Banking Services to small and medium scale entrepreneurs that have little or no assistance from ...

    Onsite
  • Patjeda Group logo

    ICT Manager

    Patjeda GroupLagos, Nigeria18 January, 2024

    PATJEDA GROUP is a growing business group in Nigeria with its corporate headquarters in Nigeria business hub - Lagos. The history of the Group spans through a ...

    Onsite
  • IHS Towers logo

    Manager, IT Networks

    IHS TowersLagos, Nigeria18 January, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Alfred & Victoria Associates logo

    IT Manager

    Alfred & Victoria..Lagos, Nigeria18 January, 2024

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Glovo logo

    Head of Account Management

    GlovoLagos, Nigeria18 January, 2024

    Glovo - We are a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America, and Africa. With food at the core of the ...

    Onsite
  • Alan & Grant logo

    Chief Technology Officer

    Alan & GrantLagos, Nigeria17 January, 2024

    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to ...

    Onsite
  • First Bank logo

    Senior Analyst, Enterprise Application and Workflow

    First BankLagos, Nigeria17 January, 2024

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • Talent Spur Advisory Limited logo

    IT Manager

    Talent Spur Advisory ..Abuja, Nigeria17 January, 2024

    Talent Spur Advisory Ltd., is a Human Resources / Capital Management Company, providing HR consulting services, recruitment, payroll administration, ...

    Onsite
  • PalmPay logo

    Senior Channel Operations Specialist

    PalmPayLagos, Nigeria17 January, 2024

    At PalmPay, we want to provide a financial ecosystem that is open to as many people as possible, and that’s why the only requirement to access financial ...

    Onsite
  • Unified Payment Services Limited logo

    Network Infrastructure Presales Engineer

    Unified Payment Servi..Lagos, Nigeria17 January, 2024

    About the job In this Network Infrastructure Presales Engineer role, you will be responsible for providing technical expertise and support during the ...

    Onsite
  • MTN Nigeria logo

    Manager - Core Network Planning

    MTN NigeriaLagos, Nigeria17 January, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Palladium Group logo

    Informatics System Analyst

    Palladium GroupAbuja, Nigeria16 January, 2024

    Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic ...

    Onsite
  • The People Practice logo

    Digital-Commerce Growth Lead

    The People PracticeLagos, Abuja, Nigeria16 January, 2024

    The People Practice is a People, Culture and Tech-focused HR solutions company which helps startups and small businesses scale, and accelerate impact by ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.