datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Nigeria (Page 348)

View Networking and Tech Support jobs below.

  • Airtel logo

    IT Operations Manager-Smartcash PSB

    AirtelLagos, Nigeria18 October, 2023

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Alfred & Victoria Associates logo

    IT Sales Engineer

    Alfred & Victoria..Lagos, Nigeria18 October, 2023

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Opticom Finance Limited logo

    Information Technology Support Officer

    Opticom Finance Limit..Lagos, Nigeria18 October, 2023

    Opticom Finance Limited is a Non-Bank Financial Company operating since 1998. We are licensed and permitted by the Central Bank of Nigeria to offer a wide ...

    Onsite
  • KyDAL Office Point logo

    ICT & Coding Teacher

    KyDAL Office PointOyo, Nigeria18 October, 2023

    KyDAL Office Point (KOP) is a world class organization which offers wide range solutions for effective and high performance of co-operate setups. We offer ...

    Onsite
  • Tizeti Network Limited logo

    Field Service Engineering Intern

    Tizeti Network Limite..Anambra, Nigeria18 October, 2023

    Tizeti is the Next Generation Internet Provider in Nigeria that is leveraging the large bandwidth capacity available with wireless and plummeting cost of solar ...

    Onsite
  • uLesson logo

    Information Technology (IT) and Cybersecurity Manager

    uLessonAbuja, Nigeria18 October, 2023

    uLesson is the first of its kind in Africa. An organisation that leverages best in class teachers, media, and technology solutions to create high-quality, ...

    Onsite
  • Data2Bots logo

    Data Engineering Lead Trainer

    Data2BotsNigeria18 October, 2023

    At Data2Bots, we build secure and scalable data solutions in the cloud, helping businesses make informed decisions off their data. Our solutions are driven ...

    Remote
  • Data2Bots logo

    Analytics Engineering Lead Trainer

    Data2BotsNigeria18 October, 2023

    At Data2Bots, we build secure and scalable data solutions in the cloud, helping businesses make informed decisions off their data. Our solutions are driven ...

    Remote
  • Radmosa Edu logo

    ICT Teacher

    Radmosa EduLagos, Nigeria17 October, 2023

    Radmosa Edu is a foremost Educational consulting firm geared towards well-rounded quality education for children.Requirements A very good University Degree. ...

    Onsite
  • IpNX Nigeria Limited logo

    Telecom OSP Maintenance Supervisor

    IpNX Nigeria LimitedLagos, Nigeria17 October, 2023

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Software Business Solutions Consulting logo

    Solution Architect/IT Solution Architect

    Software Business Sol..Nigeria17 October, 2023

    Software Business Solutions Consulting (SBSC) is a boutique, minority-owned and managed, consulting firm, working with global clients to uncover opportunities ...

    Onsite
  • Allen Professional Services logo

    Information Technology and Applications Manager

    Allen Professional Se..Imo, Nigeria17 October, 2023

    Allen Professional Services is an HR consulting firmJob Description The Information Technology and Applications Manager will oversee the development and ...

    Onsite
  • MTN Nigeria logo

    Engineer - Submarine Network Support

    MTN NigeriaLagos, Nigeria17 October, 2023

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Coordinator - Device Logistics and Support

    MTN NigeriaLagos, Nigeria17 October, 2023

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Open Access Data Centres Limited logo

    Colocation Lead Engineer

    Open Access Data Cent..Lagos, Nigeria17 October, 2023

    Open Access Data Centres (OADC) - a WIOCC Group Company - has been established to transform the provision of data centre services for Africa. The company is ...

    Onsite
  • Ascentech Services Limited logo

    IT Engineer

    Ascentech Services Li..Lagos, Nigeria17 October, 2023

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.