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Networking and Tech Support Jobs in Nigeria

  • Revolutionary Health Maintenance Organization (RevoHealth) logo

    Head, Information Technology

    Revolutionary Health ..Abuja, Nigeria23 March

    RevoHealth (RVH) is a Nigerian Health Maintenance Organisation (HMO) established as a transformative health financing initiative committed to redefining access ...

    Onsite
  • ISN Medical logo

    IT Officer

    ISN MedicalLagos, Nigeria23 March

    We provide healthcare practitioners and patients peace of mind through innovative medical diagnostics solutions in Nigeria and across West Africa. Job role ...

    Onsite
  • Bluechip Technologies Limited logo

    OpenShift & Kubernetes Engineer

    Bluechip Technologies..Lagos, Nigeria23 March

    BlueChip Technologies is a leading business application firm focused exclusively on assisting organizations in planning, designing, implementing and operating ...

    Hybrid
  • GVA Partners logo

    Wintel & Virtualization SME Officer

    GVA PartnersLagos, Nigeria23 March

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Banking Technology Specialist

    Bosak Microfinance Ba..Lagos, Nigeria23 March

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • ECWA Hospital, Egbe logo

    IT Professional

    ECWA Hospital, EgbeKwara, Nigeria23 March

    ECWA Hospital, Egbe, a division of ECWA (Evangelical Church Winning All), is a rural teaching hospital established in 1952 and located in Egbe, Kogi State, ...

    Onsite
  • Descasio - Nigeria logo

    Presales Engineer

    Descasio - NigeriaLagos, Nigeria23 March

    Descasio is a cloud computing solutions provider in Nigeria. We are the bridge between cloud based solutions and legacy On-Premise solutions. We harness ...

    Onsite
  • CapitalSage Technology Limited logo

    Microsoft 365 Administrator

    CapitalSage Technolog..Lagos, Nigeria23 March

    Located in the most populous country in the most diverse continent, we have come to realise that conventional financial institutions are handicapped in ...

    Onsite
  • Vennote Technologies Limited logo

    IT Academy Manager

    Vennote Technologies ..Lagos, Nigeria23 March

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Anettcom Technologies logo

    ICT Instructor

    Anettcom TechnologiesOsun, Nigeria23 March

    We have been providing information technology services for the past 7 years both locally and internationally. We have worked with private companies and ...

    Onsite
  • Livestock Feeds Plc logo

    IT Support Officer

    Livestock Feeds PlcAbia, Nigeria23 March

    Livestock Feeds Plc is a subsidiary of UACN, engaged in production of Animal Feeds and other related products.Role Description The IT Support Officer is ...

    Onsite
  • CapitalSage Technology Limited logo

    IT/Network Support Officer

    CapitalSage Technolog..Oyo, Nigeria23 March

    Located in the most populous country in the most diverse continent, we have come to realise that conventional financial institutions are handicapped in ...

    Onsite
  • GVA Partners logo

    IT Security Planning & Architecture Resources Officer (Level 3)

    GVA PartnersLagos, Nigeria23 March

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Contec Global Infotech Limited logo

    IT Security Planning & Architecture Resources Officer Level 2

    Contec Global Infotec..Lagos, Nigeria23 March

    Established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems ...

    Onsite
  • Contec Global Infotech Limited logo

    Linux Engineer (RedHat)

    Contec Global Infotec..Lagos, Nigeria23 March

    Established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems ...

    Onsite
  • INTERSOS logo

    Field Logistics & Supply Officer

    INTERSOSBorno, Nigeria23 March

    INTERSOS is an independent, no-profit organization which, through its own humanitarian operators, intervenes to effectively answer the needs of people in ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.