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Networking and Tech Support Jobs in Nigeria

  • Gemini Engineering logo

    SMS VAS Engineer (Entry Level)

    Gemini EngineeringLagos, Nigeria08 December

    Gemini is a reputable value added service (VAS) aggregator in Nigeria. We are a leading provider of VAS and Bulk SMS routing services.Job description Gemini ...

    Onsite
  • BAT Computer Technologies logo

    Field Engineer

    BAT Computer Technolo..Lagos, Nigeria08 December

    Bat Computer Technologies Limited is a Technology Systems integration company with vast experience in the Design, Installation and Integration of Digital ...

    Onsite
  • Sambus Geospatial Nigeria Limited logo

    Internal IT / Tech Support (GIS Knowledge Required)

    Sambus Geospatial Nig..Lagos, Nigeria08 December

    Sambus Geospatial Nigeria is the Country Office of Sambus Geospatial. Sambus Geospatial is a geospatial intelligence company that integrates technologies and ...

    Onsite
  • Nine Stars Limited logo

    Public Relations Officer

    Nine Stars LimitedOgun, Nigeria08 December

    Nine Stars Limited is a dynamic and innovative agricultural and real estate company committed to transforming Nigeria’s market landscape. Based in Ode-Remo, ...

    Onsite
  • Aptech Computer Education logo

    Networking Instructor

    Aptech Computer Educa..Lagos, Nigeria08 December

    Aptech is a global learning solutions company that commenced its education and training business in 1986 and has trained over 7 million students worldwide. ...

    Onsite
  • Lagos Food Bank Initiative logo

    Communications Officer

    Lagos Food Bank Initi..Lagos, Nigeria08 December

    Lagos Food Bank is a non-profit, nutrition-focused initiative committed to fighting hunger, reducing food waste and solving the problem of malnutrition through ...

    Onsite
  • Alphabait Realty Ltd logo

    IT Officer

    Alphabait Realty LtdAbuja, Nigeria08 December

    Alphabait Realty is a premium real estate development firm specializing in residential and multi-use projects designed by incredible artistry and impeccable ...

    Onsite
  • Skyline University College (SUC) logo

    IT Administrator

    Skyline University Co..Kano, Nigeria08 December

    Skyline University College was established under the patronage of H.H. Sheikh Dr. Sultan Bin Mohammed Al Qassimi, member of the UAE Supreme Council and the ...

    Onsite
  • Federal University of Health Sciences, Otukpo logo

    System Analyst

    Federal University of..Benue, Nigeria08 December

    The Federal University of Health Sciences, Otukpo is a world-class specialized University that will train and produce high-quality healthcare professionals ...

    Onsite
  • Moniepoint Inc. logo

    Integration Support Engineer

    Moniepoint Inc.Lagos, Nigeria08 December

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Campus Technologies Limited logo

    Microsoft Certified Systems Engineer (MCSE)

    Campus Technologies L..Abuja, Nigeria06 December

    Campus Technologies Limited is a multi-product consulting firm that provides Information Technology consulting services across various industry sectors. We are ...

    Onsite
  • TeamAce Limited logo

    Chief Growth Officer

    TeamAce LimitedLagos, Nigeria06 December

    At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, ...

    Onsite
  • NewGate Hospital logo

    IT Support Officer

    NewGate HospitalLagos, Nigeria06 December

    Newgate Medical Services Limited started operations in October, 2000 with committed staff of 10 with the aim of bridging the obvious gap identified in health ...

    Onsite
  • Greensprings School logo

    IT Officer

    Greensprings SchoolLagos, Nigeria05 December

    Greensprings School is an independent, non-partisan, day and boarding school for boys and girls from 18months - 18years. We encourage students to be lifelong ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT Support Engineer - Calabar

    Tranter IT Infrastruc..Cross River, Nigeria05 December

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • eHealth4everyone logo

    IT Support Assistant

    eHealth4everyoneAbuja, Nigeria05 December

    eHealth4everyone is a leading digital health social enterprise dedicated to making the world healthier. We are a new kind of mission-driven organization with ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.