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Networking and Tech Support Jobs in Nigeria

  • Ascentech Services Limited logo

    Distribution Management System Officer

    Ascentech Services Li..Kaduna, Nigeria22 November

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Electronic PayPlus Limited logo

    Network & Security Operations Officer

    Electronic PayPlus Li..Lagos, Nigeria21 November

    Electronic Payplus Limited is a customer focused, smart card and payment solution service provider incorporated in 2004. The company commenced operations in ...

    Onsite
  • Club Concierge Africa logo

    IT Support Executive

    Club Concierge AfricaLagos, Nigeria21 November

    Club Concierge Africa (CCA) is an African hospitality and travel group offering travel and tourism products. CCA offers its services through 4 brands, namely ...

    Onsite
  • Ikeja Electricity Distribution Company logo

    Senior IT Project Analyst

    Ikeja Electricity Dis..Lagos, Nigeria21 November

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • MTN Nigeria logo

    Engineer - Billing Operations.Information Technology

    MTN NigeriaLagos, Nigeria21 November

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Engineer - Transmission Access Planning LSW

    MTN NigeriaLagos, Nigeria21 November

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • iRecruiters Africa Limited logo

    Application and Database Manager

    iRecruiters Africa Li..Lagos, Nigeria21 November

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • Equinix Nigeria logo

    Network Performance Analyst

    Equinix NigeriaLagos, Nigeria21 November

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Hybrid
  • The People Practice logo

    Full-Stack Engineer

    The People PracticeLagos, Nigeria21 November

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • Blu Atlantic Hotel logo

    IT Manager

    Blu Atlantic HotelLagos, Nigeria20 November

    Blu Atlantic Hotel is a luxurious 50 rooms hotel with beautiful architectural masterpiece and finest serenity and ambience. This hotel edifice is built with ...

    Onsite
  • Good Neighbours Microfinance Bank logo

    IT Officer

    Good Neighbours Micro..Lagos, Nigeria20 November

    Good Neighbours Microfinance Bank is Licensed by the Central Bank of Nigeria to render financial services to Nigerians in accordance with the CBN policy. Good ...

    Onsite
  • IpNX Nigeria Limited logo

    OSP Maintenance Supervisor

    IpNX Nigeria LimitedLagos, Nigeria20 November

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Ocean Marine Solutions Limited logo

    ICT

    Ocean Marine Solution..Rivers, Nigeria20 November

    Ocean Marine Solutions Limited is a strategically positioned organization operating the marine industry to provide solutions to high-risks security concerns in ...

    Onsite
  • KolaDaisi University logo

    Deputy Director, Public Relations Officer

    KolaDaisi UniversityOyo, Nigeria20 November

    KolaDaisi University (KDU) after approval by the Federal Executive Council was licensed by the National Universities Commission to operate as a Private ...

    Onsite
  • M365Connect logo

    Linux Server Administrator

    M365ConnectLagos, Nigeria20 November

    Job Description: We are seeking a highly experienced Senior Linux Server Administrator to join our team on a part-time basis (10-15 hours weekly) as a ...

    Remote
  • Primly Premium Solutions Ltd logo

    IT Operations & Web Specialist

    Primly Premium Soluti..Abuja, Nigeria20 November

    PPS is a technology Solution company established in Nigeria to provide innovative solutions to basic issues that occur in everyday life. We offer consultancy ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.