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Networking and Tech Support Jobs in Lagos (Page 39)

View Networking and Tech Support jobs in Lagos below.

  • Arravo Global Services logo

    Field Support Engineer

    Arravo Global Service..Lagos, Abuja, Rivers, Nigeria30 January

    Established in 2008 as Business Connexion ICT Services Nig Ltd by Business Connexion PTY (BCX), a South African based information and communications technology ...

    Onsite
  • Simba Group logo

    Senior MIS Officer

    Simba GroupLagos, Nigeria30 January

    The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power ...

    Onsite
  • Vennote Technologies Limited logo

    Senior DevSecOps and Infrastructure Expert

    Vennote Technologies ..Lagos, Nigeria30 January

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Motomedia Reflomax Limited logo

    IT Support Officer

    Motomedia Reflomax Li..Lagos, Nigeria30 January

    Motomedia is an Innovative Outdoor Advertising Company with a proven track record of developing and delivering successful OOH campaigns, with Mobile ...

    Onsite
  • Avetium Consult Limited logo

    Pre-Sales Engineer

    Avetium Consult Limit..Lagos, Nigeria29 January

    About the job Collaborate with the sales team to understand client requirements and propose solutions that meet their business needs Conduct product ...

    Onsite
  • Taremtec Nigeria Limited logo

    Windows Server Administrator

    Taremtec Nigeria Limi..Lagos, Nigeria29 January

    Taretech is a digital Visitor and Employee Management shop first. Our solutions enable Schools and Small Business Teams manage site access without lifting a ...

    Onsite
  • Food Concepts Plc logo

    IT Administrator

    Food Concepts PlcLagos, Nigeria29 January

    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to ...

    Onsite
  • GBC Consulting Ltd logo

    IT Recruitment Analyst

    GBC Consulting LtdLagos, Nigeria29 January

    The firm was established in 1992 and has continued to provide qualitative value added services to its diverse, ever growing clientele in different sectors of ...

    Onsite
  • Food Concepts Plc logo

    IT Enterprise Associate

    Food Concepts PlcLagos, Nigeria29 January

    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to ...

    Onsite
  • eTranzact logo

    Switch Engineer

    eTranzactLagos, Nigeria29 January

    eTranzact is Nigeria's first award winning multi-application and multi-channel electronic transaction switching and payment processing platform. eTranzact has ...

    Onsite
  • Oracle logo

    Consulting Technical Manager

    OracleLagos, Nigeria29 January

    Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company ...

    Onsite
  • Kuda Bank logo

    Senior Information Security Analyst

    Kuda BankLagos, Nigeria29 January

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Mitiget Assurance and Technology Services Limited logo

    IT Support

    Mitiget Assurance and..Lagos, Nigeria29 January

    Mitiget is a leading provider of IT governance, business risk management and compliance solutions, with a special focus on information security, cyber ...

    Onsite
  • Ernst and Young logo

    Manager, Technology Risk Assurance

    Ernst and YoungLagos, Nigeria29 January

    At EY, we are committed to building a better working world - with increased trust and confidence in business, sustainable growth, development of talent in all ...

    Onsite
  • PWAN Stars logo

    ICT Officers

    PWAN StarsLagos, Nigeria28 January

    PWAN Stars is a property development and management company founded on the premise of reducing the housing gap in Nigeria, by providing its citizens with ...

    Onsite
  • CONIAH Systems Support Limited logo

    Hardware Computer Engineer

    CONIAH Systems Suppor..Lagos, Nigeria28 January

    Our ICT Solutions range from the development and deployment of cutting edge Business Software Applications to the deployment of cutting edge ICT communication ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.