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Networking and Tech Support Jobs in Lagos (Page 26)

View Networking and Tech Support jobs in Lagos below.

  • Stanbic IBTC Pension Managers Limited logo

    Analyst, IT Security

    Stanbic IBTC Pension ..Lagos, Nigeria25 August

    Stanbic IBTC Pension Managers Limited is a licensed Pension Fund Administrator (PFA) set up with the primary objective of delivering quality pension fund ...

    Onsite
  • Oracle logo

    Principal Advanced Services Engineer, CSS Tech Delivery and Database

    OracleLagos, Nigeria25 August

    Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company ...

    Onsite
  • Olam Agri logo

    IT Support Specialist

    Olam AgriLagos, Nigeria25 August

    Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep ...

    Onsite
  • Vitel Wireless Limited logo

    NOC Analyst (Mobile Networks)

    Vitel Wireless Limite..Lagos, Abuja, Nigeria25 August

    Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data ...

    Onsite
  • Vitel Wireless Limited logo

    IP Engineer

    Vitel Wireless Limite..Lagos, Abuja, Nigeria25 August

    Vitel Wireless Limited has become a renowned company in the industry for our expertise and has contributed to several standards and innovations in data ...

    Onsite
  • Ferscoat International Academy logo

    IT Officer

    Ferscoat Internationa..Lagos, Nigeria25 August

    Our Mission is to meet the middle-level manpower development needs of the Oil and Gas sector in Nigeria and the West African sub-region; in line with industry ...

    Onsite
  • Pan African University (PAU) logo

    Press Officer

    Pan African Universit..Lagos, Nigeria23 August

    The Pan African University (PAU) is a flagship Institution of the African Union Commission, Addis Ababa, Ethiopia. This was the culmination of the decision of ...

    Onsite
  • Equinix Nigeria logo

    IP Solutions Manager

    Equinix NigeriaLagos, Nigeria23 August

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Vennote Technologies Limited logo

    Senior DevSecOps and Infrastructure Expert

    Vennote Technologies ..Lagos, Nigeria23 August

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Hybrid
  • Aspom Travel Agency logo

    IT Officer

    Aspom Travel AgencyLagos, Nigeria22 August

    Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in ...

    Onsite
  • Ikeja Electricity Distribution Company logo

    IT Risk & Control Manager

    Ikeja Electricity Dis..Lagos, Nigeria22 August

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • eTranzact logo

    Network Engineer

    eTranzactLagos, Nigeria22 August

    eTranzact is Nigeria's first award winning multi-application and multi-channel electronic transaction switching and payment processing platform. eTranzact has ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Linux Engineer

    Procept Associates Pr..Lagos, Nigeria22 August

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • MTN Nigeria logo

    Senior Specialist - ICT Segment Managemen

    MTN NigeriaLagos, Nigeria22 August

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Psyntech Limited logo

    Application/Product Support Specialist (TFP)

    Psyntech LimitedLagos, Nigeria22 August

    We are a management consulting firm resting on three oars - People, Systems & Technology. At psyntech, we understand current trends as they occur across ...

    Onsite
  • Psyntech Limited logo

    IT Support Officer

    Psyntech LimitedLagos, Nigeria22 August

    We are a management consulting firm resting on three oars - People, Systems & Technology. At psyntech, we understand current trends as they occur across ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.